• PSAs

    The Consumerist Comments Code

    It's time to start applying stricter standards to the wild and woolly world of Consumerist comments. 1) Commenters will have to try harder with that first audition comment to get approved. 2) Hired a new comments moderator. Her name is Roz. 3) Drafted a code of behavior for the comments, posted inside. Read it and let us know what you think, we can still make tweaks, at moderator@consumerist.com.

    CONSUMERIST COMMENTS CODE

    The goal is to foster a discussion filled with substantive information, insights, humorous observations and relevant personal experiences. You know, comments that other people would want to read. Here are some rules to help make this possible.

    Above all, don't be a jerk and don't be boring. Ask yourself, is my comment boring, repetitive, or not substantively contributing to an engaging discussion? If you can answer yes, don't hit submit.

    No junk comments
    Your comment should be a meaningful response to the issue raised in the post. Take some time when writing a comment, it's not a race and you don't have an edit button. Objections to an editor's headlines or writing style or a post's entire existence should be emailed directly to the post's author. Verboten: "Why is this on Consumerist?", "tldr", "Why did they even shop there in the first place?", "This is a non-issue", "Slow news day?" "Pwnd" "Yawn", "First", "People still ______" (use dialup, eat fast food, breathe air, and so forth), "Old news", "lol", "This is why I don't shop there," etc.

    Stay on topic
    Read the full post before commenting. We highly advise reading linked articles before commenting as well. Avoid tangential political rants or partisan diatribes. If you really need to talk about something shooting off from a post, start a new thread on the Consumerist Forums to avoid threadjacking.

    Read other people's comments before posting
    See what's already been said before adding your piece. If you just skim to the end and make your response, chances are you may end up repeating what's already been said in the conversation. The comments should be a dialog between commenters, not just the place where your arrows affixed with your messages that you blindly shoot in happen to land.

    Avoid blaming the poster or victim or commenting only to be negative
    Please, suggest alternate courses of action, or add important information that might help others or that we missed. Don't attack people. Assume good faith. Tipsters need help, not ridicule. Express contrary opinions, but treat others as you would like to be treated. Don't constantly spew negativity, be it about other posters, the site, the article, or anything. Commenting is a privilege, and can be removed at any time at our discretion.

    No sexism, racism, homophobia, xenophobia or hatred
    Don't put this crap in our comments. Don't post links to hate, porn, spam, or shock sites, or their ilk.

    No flame wars
    A bunch of screaming strangers? Boring! Keep cursing to a minimum. Debate the idea, not the person. Pointing out other commenters spelling or grammatical errors is not a productive exercise.

    Make it readable
    Go easy on the caps and exclamation points.

    Send your copyedits to the top
    The quickest way to get grammar, spelling, or punctuation errors fixed is to email the author and/or site editor directly.

    No sockpuppets
    If you post about a company you work for, or pays you in some way, you must disclose this relationship in your comment.

    Commenters are not moderators
    If you see a commenter violating these rules, email moderator@consumerist.com. Posting only to point out someone is breaking the rules is distracting and unnecessary. So no rules lawyering or "junior moderating" in the threads. Don't try to argue the fine points of how your comments are just within the rules. Always post with the spirit of the comments code and not just its letter.

    What happens if I break these rules?
    You may be banned, or, perhaps worse, "disemoveled." We might warn you in the comments. We also might not. If you ignore a warning, you will probably be banned. If you feel your ban is unwarranted, email your appeal to moderator@consumerist.com and we'll see if we can work it out.

    What's "Disemvoweling?"
    It's when a moderator removes all the vowels from your comment, making it very hard to read. This is when you've said something out of line that doesn't warrant a ban, but we just don't want to have to see it or subject others to it. If you get disemvoweled, consider it a warning that a ban may be imminent.

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