Meet Doug Steenland, CEO of Northwest airlines. He and his fellow executives can help fix problems left unresolved by tree-bound call center sloths. Here's how to reach Northwest's executive management team...

Douglas Steenland
President, Chief Executive Officer, Director
Doug.Steenland@nwa.com
DMSteenland@nwa.com

David Davis
Chief Financial Officer, Executive Vice President
dave.davis@nwa.com

Michael Miller
Vice President - Law and Secretary
michael.miller@nwa.com

Andrew Roberts
Executive Vice President - Operations
andrew.roberts@nwa.com

Neal Cohen
Executive Vice President – Strategy, International
neal.cohen@nwa.com

Kristen Shovlin
Director, Customer Service
kristen.shovlin@nwa.com

Theresa Wise
Chief Information Officer
Theresa.Wise@nwa.com

Jodee Gruebele
Administrator, Executive Communications
jodee.gruebele@nwa.com