Consumerist
Definition: "Zero Outs" - What call centers call customer who, instead of climbing through the branches of the phone tree, keep pounding zero in hopes of bypassing straight to an operator.
New York, 6:43 PM
Mon Nov 23
20 posts in the last 24 hours
Tip Your Editors:
tips@consumerist.com
tipline: 347-42C-ON95
Co-Managing Editor:
Ben Popken
Email | AIM | Twitter
Co-Managing Editor:
Meghann Marco
Email | Twitter
Senior Editor:
Chris Walters
Email | Twitter
Weekend Editor:
Laura Northrup
Email | AIM | Twitter
Associate Editor:
Alex Chasick | Email
Associate Editor:
Phil Villarreal
Email
