By
Ben Popken,
11:05 AM on Mon Apr 28 2008,
6,336 views

Nicole's computer seemed to have
developed water damage after she sent it in to Geek Squad, a favor for which they wanted to charge her $730. After her story posted to The Consumerist, some higher-ups cattle-prodded Sam, in charge of Geek Squad's "Public Defender" team, and he jumped into action. Now Nicole has her computer back, completely repaired, free of charge. She says, "Sam at Geek Squad corporate was really helpful." Woot, internet pillory wins again!
PREVIOUSLY:
Geek Squad Soaks Your Computer, Blames You
(Photo:
Getty)