Consumerist
Kevin writes, "I have been experiencing stomach pains after buying the new formula of Centrum Multivitamins. A co-worker had the same pain." It turns out, Kevin and his co-worker aren't alone—the Amazon product page for the reformulated ("now with lycopene!") vitamins are overwhelmingly negative, with nearly everyone reporting stomach pains. However, there are only eleven reviews for the product, so we're wondering how many people have actually tried the new Centrum and suffered for it. Anyone here?
Kevin's also unimpressed with how Centrum handled his complaint. Instead of offering a refund or, heck, even a coupon, they simply recorded his information and threw up a "proprietary" defense against any questions:
I'm not sure what to do. I called them and they took my name and symptoms for their research purposes. I didn't get any feedback and when I asked how many people have reported this issue they said it was proprietary information.
This really makes me feel like I'm part of a research study instead of a consumer.
