Here is a new number for reaching the Verizon Wireless Executive offices: 908-306-6750. They picked up right away for us. 910-794-6232 for Lisa Williams, Executive Customer Relations, still works, as does a general executive office inline, 910-794-6200. Use the info in this post to guide your contact through the process of dealing with executive customer relations.
(Photo: Getty)












Comments
Yup verizon executive customer service is very effective. Back in december 3 verizon store managers said "we cannot fix that despite you signing a contract in your favor, it will play in our favor for 3 months, you will be reimbursed for 1 month and have to pay the other 2"
...are you serious? Thats a slap in the face coming for you. I told them on a monday they have till Wednesday to fix before i called the number. Called on Thursday at 11:17, by 11:44 my account had been fixed, credited $100 in addition to all the bogus fees being eliminated, and now anytime i have a renewal coming up i get a call from the DM here requesting me to ignore other stores and go to her place =p
all, I have to say is that Lisa Williams, was very effective for me in cancelling them without an ETF since, I told her that I do not need the phone and everything. It, was the time they were increasing txt msg price per use. She, was able to waive everything for me and it worked out smoothly.
Of course they picked the line fast, it's a 900 number meaning you pay to get decent customer support
That's not a 900 number. 908's a North Jersey exchange. Got me a call from that exchange just a few minutes ago.
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