HP customer service has a bad rep and it seems they finally got around to noticing it. Here's a press release announcing the completion of what they call, "the most substantial investment in consumer technical support in its history." Highlights:
The press release did not mention if customer service reps will be getting paid more, which we think is a key factor in attracting and retaining quality personnel.
New York, 5:25 PM
Sun Nov 15
7 posts in the last 24 hours
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