According to the Department of Transportation's Air Travel Consumer Report the top 6 most complained about travel agents for 2007 are:
5. (tie) Priceline.com & Cheapoair.com
4. CheapTickets.com
3. Expedia.com
2. Travelocity.com
1. Orbitz.com
Most of Orbitz's complaints dealt with problems ticketing and boarding... and of course, refunds.








