I hope nobody uses these numbers to prank the holy hell out of Comcast or anything like that.

where are the posts todays guys and girls??

Wow. This is why my previous call center didn't give agents direct numbers to anything. :)

Granted, Comcast deserves it for their pitiful service, but that's gotta be a mess for them to clean up (change all the numbers, natch).

@Coder4Life: There's not much to say about this.

Hope these numbers accomplish something but more likely than not you'll either get a full voicemail box (and if you can leave a message, it'll just get deleted) or you'll get transferred back to regular customer service.

Hmm... I've never had any major problems with Comcast from a consumer standpoint. Unless Comcast is unlike most other companies however, those telephone numbers are not 'classified' so much as they are simply obscure.

Most people's greatest comcast problems are related to poor connections or something coming unplugged; I don't necessarily pride their customer service for anything over the top, but I really can't imagine what kind of problems would prompt someone to want to phone up headquarters.

you know, I guess I got lucky. I moved from pacbell/SBC to Comcast and had no trouble getting the install, and only a little trouble when the internet connection was flakey. The installer did a fantastic job routing cables (had to run a new connection from the telphone pole) and doing the install in general (like taking his boots off outside on the porch every time when he came inside)

Poor guy was working in a rainstorm and a little water got in a splitter. Caused the network connection to flake every 20 to 30 minutes. Another tech came out in better weather and replaced it, works fine since.

I hope it is representative of further service and I wont need those numbers, but we will see.

I called Brandon Mitchell and he seemed pretty shocked a customer was able to reach him. Lots of "who gave you this number?"

Closed my account with them in January and am still being billed for it. Was able to get a substantial amount removed from the bill by calling him and found out it was never officially closed even though I went in person and returned the equipment. Service reps at the 1-800 number kept telling me otherwise.

Are the FCC public comments still open?

They're not exactly secret if they are on here! :p

I don't forsee these numbers being used wrong in any way, shape, or form.

Comcast is another name for Fraud/Scam. Go to their website, type in "99801" for the area code to see if you get service. The site claim that they provide service to that area code (Alaska).

Gave them a call, they say their website will provide service to every area code, but in reality they do not ... scammers ...

My old call center kept a list for the front desk person that contained all our contact info...it was once accidentally included in an email, and although no one called me on my cell, I would've been quite annoyed if someone called me for something work related on my personal cell.

These numbers are limited to Central PA, it seems. I guess all those Lancaster/Harrisburg people will benefit. The rest of us...

I need some Top Secret #'s for Xbox Live Support!

@murph:
seriously! i need these for disneyland and the grand californian!

I wonder what the typical time frame is for them to change the numbers once they're posted on here? Oh well, I hope this at least serves as some sort of lesson to Comcast and makes them clean up their act. Well, probably not. The powers that run that joke of a company can't see the forest for the trees.

It's COMCASTIC!! (sorry I had to)

I hope i'm not the only one who finds it hilarious that someone went through this trouble for CABLE! haha Just keep paying the bill and shut up.