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    Complaints

    Citibank Sends You Letters To Let You Know Your Paperless Statement Is Ready

    By Ben Popken, 4:53 PM on Fri Dec 7 2007, 1,981 views

    Corey writes:

    I have a lovely Citi Mastercard with lots of rewards. I hate having to deal with paper statements, so I signed up for paperless statements (like I've done with all my accounts), available for viewing online at their website.

    Now, Citi sends me a piece of mail every month to let me know that I have an electronic statement available to view.

    Pretty much defeats the purpose of going paperless, doesn't it?

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