Starting July 1, 2010 Overdraft Fees Will Require Consumer Consent
Federal Reserve

Starting July 1, 2010 Overdraft Fees Will Require Consumer Consent

10 Confessions Of A Telemarketing Insider
Call Centers

10 Confessions Of A Telemarketing Insider

MacPadd Inventor Drinks With Wife, Brags About Education, Curses, But Does Not Provide Tracking Number
Don't buy a macpadd

MacPadd Inventor Drinks With Wife, Brags About Education, Curses, But Does Not Provide Tracking Number

Hey, Where Did All The Eggo Waffles Go?
Breakfast

Hey, Where Did All The Eggo Waffles Go?

Your Credit Report Isn't The Only Report You Should Monitor
Personal Information

Your Credit Report Isn't The Only Report You Should Monitor

Is Bank Of America Of Trying To Skirt The CARD Act With New Annual Fees?
Testing the water

Is Bank Of America Of Trying To Skirt The CARD Act With New Annual Fees?

Consumerist

  • Display
    • All
    • Top
    • Scams
    • Economy
  • Most recent
    • Most recent
    • Most popular
    • Most discussed
    Username:
    Password:
    loading comment page
    new user? | forgot password?
    More top stories »
    Consumerist
    • « next »
      Videos

      Hacking US Airways' Company Directory To Reach Lost And Found

      By Ben Popken, 5:26 PM on Tue Jun 12 2007, 3,571 views
      Since US Airways Lost and Found number was nowhere to be found, and no one was picking up the direct line to their company switchboard, we decided to hack their company directory

      Here's the recording of us, spruced up by the visual wizardy of our video slave Alex Goldberg, calling Investor Relations (480-693-1227) yesterday, pressing 0, and brute forcing our way to somebody, anybody, any live person to help us just file a simple (and yes, probably totally hopeless) Lost and Found request.

      We recommend this technique if you're faced with an antagonistic operator, or, as in our case, a company that tries to prevent you from even talking to an operator. — BEN POPKEN

      RELATED:
      US Airways Lost And Found: "That's Pretty Low On Our Priority List"
      UPDATE: US Airways Broken Lost And Found Page
      US Airways Numbers That Don't Work Quite Right
      US Airways Broken Lost And Found Page

      Read More: Videos, Airlines, Complaints, Customer Service, Top, US Airways, Clips, phone lines are down, Social Engineering

      Loading comments ...

    New York, 3:47 PM
    Thu Nov 12
    22 posts in the last 24 hours

    Consumerist team

    Tip Your Editors:
    tips@consumerist.com
    tipline: 347-42C-ON95

    Co-Managing Editor:
    Ben Popken
    Email | AIM | Twitter

    Co-Managing Editor:
    Meghann Marco
    Email | Twitter

    Senior Editor:
    Chris Walters
    Email | Twitter

    Weekend Editor:
    Laura Northrup
    Email | AIM | Twitter

    Associate Editor:
    Alex Chasick | Email

    Associate Editor:
    Phil Villarreal
    Email

    Comments Moderator:
    Email | AIM

    SUBSCRIBE TO Consumerist RSS

    Latest News from Consumer Reports

    • Archives
    • About Us
    • Privacy Policy
    • User Agreement
    • Help
    • Contact Us

    © 2005-2009 Consumer Media LLC