The bad thing about flying journalists to and fro is that when something goes wrong, they tend to amuse themselves by taking notes. Sadly, JetBlue does not yet have a policy prohibiting pens and paper from their flights. From the Boston Herald:

A passenger, talking loudly into his cellphone, says, "I went out of my way to fly JetBlue," he said, "and instead I'm on some Express Jet. It's a bait and switch."

Yes, the oldest of sales schemes. Instead of the expansive Airbus 320 with legroom and TVs, JetBlue put its Dulles-to-Logan passengers on a Continental Express Jet, a flying partner. The switcheroo would have been a minor irritation given the brevity of the flight had the Express Jet not run low on fuel circling over Boston, forcing it to land at T.F. Green.

Here is what I experienced during what JetBlue's "Customer Bill of Rights" policy describes as an "Onboard Ground Delay."

She's seething on a JetBlue plane: Oh baby, she'll hate to go again [Boston Herald]
(Photo: JohnKit)