From Newsday:
Consumers who switch to Verizon's new FiOS TV or Internet services will find a change to their existing Verizon phone service: Their copper-wire phone line will be replaced with a fiber-optic line.It's worth mentioning because while most people understand that with an internet-based service like Vonage you'll lose phone service when the power goes out, customers might assume Verizon's FiOS service is no different from the copper-wire variety. Fiber-optic cable is made of glass, and doesn't conduct electricity, and therefore can't be powered remotely. Verizon provides a battery back-up to its FiOS customers, (which needs to be replaced periodically) that stores enough power for 4 hours of talk time. In the event of an extended power outage, however, you're out of luck. —MEGHANN MARCOVerizon touts that the fiber-optic lines can carry more information and provide a better signal.
But some consumers see a downside: They will lose phone service during an extended power outage. That doesn't happen on phone service provided via copper wire.
CONSUMER WATCH: Fine print in Verizon switch-over [Newsday]
Photo: Josh Bancroft








