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      Customer Service

      Kick Ass Negotiating Roundup

      By Ben Popken, 5:19 PM on Thu Jan 25 2007, 296 views

      Instructions on kicking sweet patootie in those difficult consumer vs. vendor confrontations.

      Complain To Win: 7 Stages Of Escalation

      Negotiate Your Gym Membership Like a Diva

      Appeal Denial of Care

      Dispute a Utility Bill

      Get the Landlord to Repair Stuff

      — BEN POPKEN

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