We’re not talking about elite or rarefied organizations here, either. The two organizations that will lose their discounts despite being told otherwise by T-Mobile are members of parent-teacher organizations and the American Automobile Club, TMoNews reports.
While customers receiving discounts based on their employment get to keep them as long as they had already signed up before the policy changed. AAA and PTA members don’t get to keep theirs. Apparently.
Members of the Advantage discount plan have to re-certify every year, and postcards went out to all discount-receivers to remind them to do that. When AAA and PTA members visited the site, they received a message that those “partner organizations” were no longer part of the program.
Yet the national PTA’s site says that members are only losing discounts going forward if they aren’t already T-Mobile customers. It’s fine if T-Mobile wants to end the program or wants to stop new signups, but why does one category of customers receiving the same discount get grandfathered in, and another doesn’t?