Victim Of Attempted Robbery Says Walmart Manager Asked Her To Not Call Cops

(NOTE: We did have the original KTLA video report embedded here, but the clip began to auto-play so we removed it. If you want to watch the video, it's available at the link in the story below.)

(NOTE: We did have the original KTLA video report embedded here, but the clip began to auto-play so we removed it. If you want to watch the video, it’s available at the link in the story below.)

Just because a robbery is unsuccessful doesn’t mean the police shouldn’t be involved. But try telling that to the manager at a Walmart in California, where a customer says she was urged to not contact authorities after being assaulted in the store.

In the incident, a would-be thief attempted to steal the customer’s gold necklace while she was still wearing it. He failed in his snatching efforts, and the customer says Walmart management failed at showing any interest in getting the police involved.

“I yelled from the back of the store, where I was, yelling for security, yelling for help,” the woman tells KTLA. “Nobody came.”

Meanwhile, the man who’d attempted the necklace theft got out of the store. And the customer says the manager didn’t see why police needed to be involved.

“They just made me feel unimportant, like… you got your chain back so what are you complaining about,” she recalls.

A rep for the mega-retailer points out that it’s impossible to prevent all in-store crime but admitted, “we can definitely do a better job of how we respond in a situation like this.”

The rep said Walmart is reaching out to apologize to the customer and has gone over company policies and expectations with the employees involved in the incident.

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  1. maestrosteve18 says:

    Walmart doesn’t have security. They have people dressed like security to give the illusion of security. As we read here many times – If an employee gets involved, they get fired. You could be robbed in the middle of the store, yell for help, and you might get help from another shopper, but like it has appeared in the past, you won’t get help from a Walmart employee.

  2. econobikerredux says:

    Walmart loss prevention is to prevent losses from Walmart’s not a customer’s loss. Had the thief snatched a loaf of bread without paying, Walmart management would have called the police and pressed charges.