Man Suing McDonald’s For $1.5 Million Because He Only Got One Napkin With His Food

UPDATE: McDonald’s tells Consumerist that while it’s aware of the unhappy customer, it hasn’t heard anything about a lawsuit.

A spokeswoman tells Consumerist: “We understand this customer was disappointed with his visit. We have made every effort to make it right for him. We are not aware of a lawsuit.”

———————–ORIGINAL STORY BELOW———————–

Anyone who’s ever used a fast food napkin knows that if you’ve got a real mess on your hands, often just one won’t do. But one man reportedly suing McDonald’s claims that when he asked for more napkins after only getting one with his meal, he was treated poorly. He’s suing for $1.5 million. In American dollars.

That money would buy a lot of napkins for the California customer who says he got short shrift on Jan. 29 after ordering a Quarter Pounder Deluxe, reports TMZ.

He claims that when he asked for more, a manager said no, insisting that he’d already gotten some.

According to his lawsuit, the man replied: “I should have went to eat at the Jack-in-the-Box because I didn’t come here to argue over napkins. I came here to eat.”

The customer — who is African American — claims that things took a racist turn at that point, saying that the manager replied something about “you people.”

TMZ has an email from the plaintiff where he emailed the general manager to complain, claiming he can’t work because of the “undue mental anguish” caused by the manager’s “intentional infliction of emotional distress” during the napkin incident.

We’ve reached out to McDonald’s to see if the company has any comment on the lawsuit, and will update this post accordingly.

You can follow MBQ on Twitter but she only eats McDonald’s on road trips or the day after her birthday, so don’t expect any napkin stories: @marybethquirk

Man Sues for $1.5 Million: THEY ONLY GAVE ME ONE NAPKIN!!! [TMZ]

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  1. IMakeMyOwnSnarkAtHome says:

    This is what people should be talking about when they talk about the frivolous lawsuit happy society we live in. Instead of “Where you can sue mcdonalds because you spilled hot coffee in your lap” it can be “you can sue mcdonalds because you only got one napkin”

    One of those is a frivolous cash grab, the other required medical skin grafts.

    • CzarChasm says:

      I don’t really agree, I think that people should be able to file a lawsuit, even if they only imagine they were wronged, however, I kind of favor the British court rule of “the loser pays”. It really cuts down on the frivolous. On the other hand it also has a chilling effect on the ability of the common man to sue a large company out of fear of having to pay large lawyer bills. Tough call either way.

      Also I heard that Mc Donald’s unofficial comment was Hahahahahahahahahah!

      • PhillyDom says:

        “Loser pays” is a corporate wet dream. Who would ever file suit? Juries have returned verdicts that contradicted the evidence, the law and even basic fact. The risk of losing in a “loser pays” system, even with an “ironclad” case, is too high – potentially, bankruptcy (what’s worse, your creditors would be rapacious sharks^W^Wlawyers).

        Here’s a case in Texas, which has “loser pays” in certain types of cases. A small business owner sued a customer for nonpayment, won on two out of three counts, and ended up $10,000 in the hole for the lawyer fees on the count he lost.