Would You Buy A Mattress Before Trying It Out In A Store First?

A good mattress can be hard to find — or soft, depending on the level of support you’re partial to. And because the perfect mattress isn’t just essential to a good night’s sleep but is also usually a bit of an investment, shoppers have long been bouncing, tossing and turning on, napping and otherwise trying out mattresses in showrooms before buying them. But is that all about to change?

Quartz thinks so, pointing to the mattress industry as the perfect place for a young upstart to come in and start offering lower-cost mattresses to compete with the established bed kingpins. After all, no one used to buy glasses online — you had to go in, try them on and see if you liked how they look.

But now there are companies like Warby Parker that are doing gangbusters business simply because they’re easy to use and often much cheaper than traditional in-store offerings.

Following in that vein is a new start-up called Tuft & Needle, dubbed the “Warby Parker of mattresses” in an industry article about the company. It offers free returns after a 30-day trial, its mattresses are cheaper and with the No. 1 mattress on Amazon, it sold more than $1 million last year.

Companies like this might be poised to elbow out the competitors’ high mark-ups, but then again, many shoppers need a good wiggle before they decide to buy. How about you?

Mattress stores are about to go the way of the dodo [Quartz]

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  1. DustinDopps says:

    Last year I bought a “bed in a box” mattress from the Internet, sight unseen. It had good reviews and was really cheap. I love it and am glad I listened to the reviews online instead of trying out several different beds at a store.

  2. DaveP says:

    I bought a memory foam mattress online a few years back for ~50% cheaper than I could get it locally. It was a great investment, I love the mattress and have been sleeping much better.

  3. MarthaGaill says:

    As more and more people use this service, there will be more and more reviews and people will start to say what each style is comparable to. I’d give it a whirl.

  4. sarahquaint says:

    I bought a Sealy Posturepedic without trying it out first from Costco last fall. Of course, it was Costco, so I knew I’d be able to return it without any problems. Didn’t have too; I love it and it’s improved my sleep considerably.

    I think most mattresses age poorly, so I’d rather buy a cheap innerspring one and know I’ll have to replace it in five years than spend a lot of time and money on a top-of-the-line model.

  5. LooseSasquatch says:

    I bought a Flobed Natural Latex foam mattress without so much as seeing or touching it. The price was quite good considering the materials it is made from and the reviews on it were amazing. Also, it really helped that latex foam is one of the best bedding materials for big people, and being 6’6 and 275 lbs, well, I definitely fit that bill. Lastly, the ability to get a custom foam mattress with one firmness level on one side and a different level on the other side was also priceless, because not many traditional or even one piece mattresses will be comfy for both me and my wife (who is about half my size). I recommend Flobeds to every person who mentions wanting/needing a new mattress, it’s been flat out AWESOME!