Unlike most efforts of the Stupid Shipping Gang, Cheryl’s bag of dog food that came from Amazon wasn’t comically over- or under-packaged. It was comically over-stickered. At some point, the top of the bag split, and someone sealed it off with “TEAM LIFT” stickers, thinking…the customer wouldn’t notice? Yeah, we don’t know.
They have refunded it and given me a one day ship on a replacement, but this particular item is not refundable or returnable — I had to open up a 20 minute chat to get that done.
The emails still indicate they are classing this as “damage in shipping”.
Yes, we somehow doubt that UPS was responsible for this.