Well it’s great to be back in Time Warner service area, I really missed them.
After leaving Time Warner about 7 years ago I’m moving back to their area. I submitted an online order today for new service but received an email that my account was blocked due to delinquent balance. Customer service then notifies me that I have a 9 cent balance, and that they would process $1 to pay this balance and move forward with my new order. So relieved that at least they didn’t send me to collections over this! So how do I get my 91 cents back that they owe me now.
If they don’t apply it to the current balance, the 91 cents may just be lost.