Carnival Put Non-Fliers On Stranded Dream On A Competitor’s Cruise Back To Florida

You may remember the Carnival Dream, which had a backup generator malfunction while docked at St. Maarten and could have become another Poop Cruise nightmare. Passengers had already started to contact media outlets with harrowing accounts of overflowing toilets and being confined to the ship. Carnival quickly canceled the cruise and put passengers on a plane back to Florida. But what about passengers who couldn’t get on a plane, due to phobias or medical conditions? We recently learned that Carnival worked with competitor Norwegian and put surface-bound passengers in empty staterooms on a three-day cruise that happened to be traveling from St. Maarten to Miami.

“Carnival covered the cost, and a representative from Carnival’s Care Team traveled with them,” a member of Norwegian’s public relations team explained to Cruise Critic. Carnival also covered gratuities for crew members.

“I will say the food was better on Sun, as well as great service. The people were so nice to us on that ship and very accommodating,” one passenger who had been traveling with non-flying family members wrote on Cruise Critic’s forums.

When Cruise Lines Work Together [Cruise Critic]
Just off the broken Dream the good and the bad [Cruise Critic Forums]