UPDATE: Well, that was quick. Perhaps Carnival learned its lesson from Triumph, because the cruise line is reportedly going to fly passengers of the Dream home from the Caribbean after the ship suffered a generator failure.
According to CNN, Carnival said in a statement:
During regularly scheduled testing of the ship’s emergency diesel generator, a malfunction occurred. While personnel continue to work on the technical issue we are making arrangements to fly all guests home via private charter flights and scheduled flights from St. Maarten. Guests on the current voyage will receive a refund equivalent to three days of the voyage and 50 percent off a future cruise. We are also cancelling the ship’s next voyage which is scheduled to depart on Saturday, March 16.
It seems like only last month (it was) that we were on the edge of our seats wondering when the poor, stranded passengers aboard the Carnival Triumph cruise ship would finally reach land and toilets that weren’t overflowing. The Poop Cruise may have arrived in port those few weeks ago, but yet here we are: another Carnival cruise is in trouble, and passengers aboard are reporting problems with the bathrooms.
CNN reports hearing from passengers aboard the Carnival Dream who are apparently living in a nightmare (Get it? Dream? Nightmare? Right.)
Dream passengers reportedly told CNN a woeful tale of power outages and overflowing toilets — but that ship isn’t even at sea, it’s docked at Philipsburg, St. Maarten in the Caribbean. This, after Carnival said it was embarking on “a comprehensive review” of its 23 ships.
“We are not allowed off of the boat despite the fact that we have no way to use the restrooms on board,” one passenger said in an email to CNN. “The cruise director is giving passengers very limited information and tons of empty promises. What was supposed to take an hour has turned into 7-plus hours.”
The U.S. Coast Guard says that no one can get off the boat because they could wander off — perhaps in search of a working toilet — and not return.
“We have spoken to the captain and right now, the decision has been made to have the passengers remain aboard the ship for accountability purposes. The last thing we want to do is have someone get left behind in St. Maarten by accident.”
Carnival denies any loss of power but admitted in a statement, “there were periodic interruptions to elevators and toilets for a few hours last night. However, at this time all hotel systems are functioning normally and have been functional since approximately 12:30 a.m.”
The company says the ship has a “technical issue” that is being checked out while it’s docked. Despite the fact that the ship has full power, according to Carnival, the Coast Guard said it had been notified that the Dream was having issues with its generator. Namely that the emergency generator, which powers propulsion, has failed.
And then there’s the poop. One man traveling with his wife and two young kids tells CNN: “There’s human waste all over the floor in some of the bathrooms and they’re overflowing — and in the state rooms. The elevators have not been working. They’ve been turning them on and off, on and off.”
The Dream sailed from Port Canaveral on Saturday and can fit 5,000 passengers and crew onboard. Here’s to hoping they have better luck than the Triumph, right?