Netflix Insists That This DVD Works Just Fine, Sends It Back To Me Twice

That'll buff right out with some Windex.

That’ll buff right out with some Windex.

Michael wants to see this movie, “Cork n’ Bottle String Band: The Ken’s Bar Story.” It wasn’t exactly in the year’s top 10 at the box office, but Netflix has it, because Netflix is cool and stocks copies of relatively obscure movies that people still want to see. What he’s found, though, is that Netflix does not necessarily stock working copies of these movies.

1. Ordered DVD of a saloon in Madison, WI… arrived cracked — reported same to Netflix site and re-ordered..

2. Rec’d SAME DVD in mail (2nd time)…reported same to Netflix site and re-ordered…

3. 3rd time… rec’d SAME DVD (3rd time)…now completely broken…

I’ve given up…they’ve worn me down on the Story of Ken’s Bar… or, maybe this thing IS playable on equipment that I’m not familiar with?

Maybe. If any DVD experts out there see something here that Michael and I don’t, please let us know at tips@consumerist.com.