A New Hampshire family says that after a night out to eat at Friendly’s didn’t go so well, a restaurant staffer decided to express their inner feelings through the increasingly preferred medium of the restaurant’s billing system, dropping the phrase “100% sh*t show” at the bottom of the dinner bill.
However, judging by the family’s recollection of the night, that phrase might be an accurate description of the service they received.
After waiting for about 30 minutes without service, they thought they finally located a waitress to take their order. But over the 45 minutes that followed, they were twice served other diners’ food, while theirs was missing in action.
“Come to find out, the waitress that had taken our order never submitted it she just left,” one of the customers tells WHDH-TV, “She went home I guess.”
The restaurant apologized and offered to pay for the family’s meal. And while this comp was reflected on the final check, so was the “sh*t show” remark.
“They had to have had it either entered into the cash register or they had a [expletive] show button,” says the diner, adding that she and her family aren’t offended or boycotting the restaurant and that they will go back to that Friendly’s in the future.
For what it’s worth, Friendly’s HQ released a statement to WHDH:
“[T]his type of behavior is completely unacceptable. We are investigating this with the restaurant and will take swift action. We hope we get the opportunity to rectify this directly with the guest.”
Thanks to Craig for the tip!