The sign, which has blown up on Facebook and elsewhere, reads:
We would like to thank All the Veterans for all they did and or do!!!
Unfortunately we are not participating in the free all you can eat pancake giveaway.
When I contacted the Denny’s, I spoke to an employee who was mystified by the sign. He claimed that it was not a store employee who placed it on the building and that this particular restaurant will likely be re-running the promotion tomorrow during the same hours (6 a.m. to 2 p.m.) to apologize for the confusion.
The promotion, which happened today instead on the actual Veterans Day because most government employees have today off in observance of the holiday, offers all you can eat pancakes to active, inactive, and retired military personnel.
UPDATE: The story just got even more confusing.
Denny’s corporate finally got back to us with the following statement:
“We recognize how important Veterans Day is to our guests, which is why we created the ‘All You Can Eat Pancakes’ offer that is available to all of our restaurants. Denny’s is predominantly a franchise-owned company, so while we clearly encourage all of our owners to participate in this promotion, we cannot mandate the offer in every restaurant, leaving it up to the discretion of individual franchisees.”
But that is counter to what Denny’s is telling customers on its Facebook page:
That is just one of several examples where Denny’s Facebook account tells people that all restaurants are supposed to participate. We’ve gone back to Denny’s HQ with a request for clarification.