So if you’ve never signed up for an automatic refill service — or if you were signed up for one without permission — we want to hear your story.
Shoot us an e-mail at firstname.lastname@example.org with “Pharmacy Refills” in the subject and tell us exactly what happened in your case. Any identifying details you share with us will remain confidential, including your name and the specific medications.
Even if you don’t write us, we suggest that you do file a complaint with your state’s pharmacy board. After all, it was only through consumer complaints that California regulators began their investigation into CVS.