A week after picking up one prescription from my local CVS, I began to get robo calls. The calls say something like “You recently picked up a prescription from [Name of local CVS]. For important information on your prescription, please press 1.” Of course, the first time I got a call I pressed 1, thinking that it might be a recall, or who knows what, but instead got an advertisement.
The phone number quickly became familiar — I received calls every 2-4 days. I did not opt-in to any sort of calls from CVS and it irritated me enough to go back to the store where I picked up the prescription.
I learned from the pharmacist what you need to do is call 1-800-SHOP-CVS, then say “more options”, then say “calls,” which will eventually lead you to a representative who can then opt you out of the calls. The person I talked to was very apologetic (but I am still irritated) and promised the calls will stop in 24-48 hours.
How I Made The CVS Robocalls Stop – For Now
By October 2, 2012