Text Message Plans From AT&T: Now Unlimited Or Nothing

Between Apple’s iMessage platform for iPhones and the other ways that smartphone users can avoid the SMS system (think Google Voice) text message volume through AT&T must be dropping. Otherwise, they wouldn’t be trying to lock customers in to one of two plans: paying twenty or thirty cents per message, or paying $20 for unlimited text messages. The plans offering blocks of 200 or 1500 texts once available to customers are gone: no longer an option.

Max sent along this chat screenshot, which we’re guessing originates from Reddit, and writes:

I’m not sure if you guys have been getting notified about this, but
AT&T no longer offers any options when choosing a text-messaging plan.
You either have to pay $20 for “Messaging Unlimited” or pay $0.20 for
each text message. You can no longer pre-purchase chunks of 200-1000
texts.

I noticed this last month, when I tried to downgrade my texting plan.
With Apple’s launch of iMessage, and the majority of AT&T’s users on
iPhones, I’m assuming the rate of text messages is dropping
drastically.

Attached is a screenshot from a friend’s Facebook profile showing a
CSR being helpful.

Well, it is nice to see a mobile carrier still offering unlimited something, even if text messages are kind of a crappy deal.

We’re not sure about Max’s assertion that most customers on AT&T are using iPhones, especially now that AT&T’s exclusive rights have been dropped. What is true is that most phones have some kind of Internet access, making text messages less important than they were, say, five years ago.

Comments

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  1. jb1992 says:

    Call customer service. I’m pretty sure when you call, they have the smaller text packages.

  2. spamtasticus says:

    I opted to block all text messaging from my ATT accout the second I got an iphone and was forsed to pay an extra $30 for unlimited data. Now I have text to iPhones and …. You know….. Call people with my phone. Oh, and I still have that other service, you know, email.

  3. Rackham12 says:

    The next time I send a gigabyte of text I’ll rake a pile of dollars off my lawn and move my Mercedes to make room for my Audi