Comcast Assumes Woman Caller Doesn't Like Sports But Has A Husband Who Does

A wonderful blogger happens to be a woman, a woman who called Comcast to get help with non-working Internet service. So, since we live in a society where all women must be heterosexual and have husbands, those women must also not like sports in the way that their husbands do. Right? Or something.

Over at two.dolla, said blogger and Comcast customer writes about how she first did everything she knew Comcast would ask her to before calling about a service problem. She power cycled the router, plugged the computer into the modem, and so on and so forth. Finally, she decided it was time to call Comcast.

And it was then that the assumptions began.

Comcast Lady: How are the rest of your Comcast services doing tonight?

Me: Just fine, thank you.

Comcast Lady: You know, if your husband is a sports fan, he can use your username and password to see over BLAH, BLAH, BLAH, BLAH, BLAH. (I couldn’t hear the rest of what she was saying because my brain was in the process of exploding and leaking slowly out of my ears.)

Me: Well, I actually don’t have a husband because I am a gay and I have a partner, so yeah.

Comcast Lady: Oh, I’m sorry, well, if your partner likes sports BLAH, BLAH, BLAH, BLAH.

Anger Point #1) It’s 2012. There are so many things wrong with assuming a woman calling has a husband. Period.

Anger Point #2) It’s 2012. WOMEN LIKE SPORTS.

Comcast, you sons of bitches. I want to quit you so bad, but I can’t because I rent and I need my high speed internet. You have sucked me in like the corporate conglomerate you are, so you could at the very least have your customer service representatives go through a little bit of sensitivity training, you know?

Sincerely,

A lady that love some sports, has no husband, and is a gay.

*Thanks to Justin (not Jason, woopsies) for the tip!

comcast tried to sell something to my husband last night [two.dolla]

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.