Our inbox is currently being flooded with complaints from angry Verizon DSL customers who found out today that if they ever want to change or upgrade their service — even if they simply want to move across town — they’ll soon have to add Verizon local phone service.
Big V has sent the following e-mail to its High Speed Internet customers:
Beginning May 6, 2012, we will no longer offer High Speed Internet without local voice service on the same account.
What does this mean for you?
*If you currently have High Speed Internet without local voice service on the same account, there is no action required on your part to continue enjoying your internet service.
* You will not experience any disruption of service.
* Prior to May 6, 2012, you can still make speed upgrades or downgrades to your existing service.
* Prior to May 6, 2012, you can receive bundle discounts by adding DIRECTV service or Verizon Wireless service to your current internet service.
What this means if you change or disconnect your High Speed Internet Service as of May 6, 2012, or after:
*You can make changes to and retain your Verizon High Speed Internet Service on or after the above date, by adding Verizon’s local voice service to the same account
* If you are moving your service from one location to another on or after the above date, you may subscribe to internet service at your new location if you also subscribe to Verizon’s local voice service on the same account.
* If you choose to subscribe to additional Verizon services you could be eligible for a bundled discount when you also subscribe to Verizon’s local voice service on the same account.