CFPB Launches Credit Card Complaint Portal

Yesterday, the Consumer Financial Protection Bureau finally took down its “Coming Soon” sign and hoisted the “Open For Business” banner. And as part of its grand opening celebration, the CFPB kicked things off with the launch of its credit card complaint portal.

In keeping with its belief that financial dealings should be clear and concise to the consumer the CFPB’s credit card complaint form is easy to use and access straight from the Bureau’s home page.

Additionally, the CFPB has opened up a hotline for those having trouble making their mortgage payments.

“Over the coming months, the agency will expand its Consumer Response Center to handle complaints about other consumer financial products and services under its jurisdiction,” reads a statement from the CFPB about its future goals for consumer interfaces.

CFPB Homepage [ConsumerFinance.gov]