Well-Heeled Travelers Hate Flying These Days Even More Than Us Poor Folks

Lest you think it’s just those of us eking out a meager living that are unhappy with the growing trend toward stripped-down flights with a la carte fees, a new survey says that those who can afford to fly are even angrier than we are.

From the L.A. Times:

Fliers with annual household incomes of $100,000 or more are nearly twice as likely as travelers from households making less than $50,000 a year to have negative feelings toward their airline, according to an online survey by the Connecticut marketing research firm PhoCusWright.

The firm’s research director tells the Times that part of the reason for the disparity is that those paying for business and first-class travelers are spending loads of cash on their tickets but still feel like they are being nickel-and-dimed: “When you spend that much money, you have higher expectations… There is definitely a connection between price points and satisfaction.”

High-income fliers are unhappier with airlines, survey says [L.A. Times]

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