After Verizon dropped an estimated 10,000 D.C.-area 911 calls during a January snowstorm, the FCC asked the company to find out what went on. The answer was that some key equipment malfunctioned, and the company mysteriously decided not to inform public officials of the issue.
The Washington Business Journal reports a Verizon exec told the Maryland Public Service Commission that the company had a problem with its trunk lines and that the company’s first priority was to fix the problem and not communicate it.
No word on why it is that those two seemingly unrelated priorities were deemed mutually exclusive.
Verizon stayed silent on 911 system failings [Washington Business Journal]