Consumer advocate Christopher Elliott says that sporting one small accessory can help you get better customer service: a camera! Why?
The last thing employees want to see when they’re delivering a substandard product or service is a shutterbug. If they think you might take a snapshot, or a video, of their incompetent actions, they’re far likelier to do the right thing. The presence of a camera alone is often enough. Try it sometime.
Unless you’re a shutterbug, it might be impractical to carry around a camera at all times. But you can pop one on when you know you’re walking in to resolve a customer service dispute, or if you know the store has a reputation for being difficult.