It won’t come as a surprise to its users who have had to deal with dropped calls and poor customer service, but AT&T ranked dead last in a new Consumer Reports survey of wireless carriers.
AT&T was also pretty behind second-to-last T-Mobile. U.S. Cellular took top rankings. Verizon was up there too, with Sprint just a few notches behind.
Survey results were based on responses by 58,000 readers.
In a released statement, AT&T said, “We take this seriously, and we continually look for new ways to improve the customer experience.”
For more cell phone and service reviews and ratings, check out ConsumerReports.org.
Consumer Reports cell-service Ratings: AT&T is the worst carrier [Consumer Reports Electronics Blog]