Target Tells Employees To Hand-Process Coupons Until They Fix Shortchanging Glitch

We first reported that Target’s cash registers were shortchanging customers’ coupons back in August. It only took until late October for the company to admit it. Now, with the Holiday shopping season ramping up, Target is actually doing something about it.

According to the Chicago Tribune, Target has issued a temporary fix to the problem — telling cashiers they need to manually enter each coupon.

Since the summer, Target cash registers have been mis-scanning some coupons, especially those that require the purchase of multiple items. A fix has been promised within the next two weeks.

Target alters how it handles coupons [Chicago Tribune]

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.