Consumerist reader Dan decided to McRib it for lunch today, so he drove through the drive-thru at a Chicago McDonald’s to pick one up. Unfortunately, what he got was a half-covered sandwich on a bun he can’t eat.
Here’s Dan:
When I opened it up I immediately noticed that someone replaced the delicious McRib bun with a Big Mac bun. I immediately called to find out what happened and I was told they ran out of McRib buns and were substituting the Big Mac bun. Some news they failed to tell me when I placed my order in the drive-thru.
Adds Dan, who can’t eat sesame seeds, “So much for lunch today. I guess I’ll have a candy bar and a Coke.”
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What any reasonable adult would do in this situation (if possible) is immediately go back to the McDonald’s, show them your receipt and the sandwich, and explain that you can’t eat sesame seeds. Then proceed to ask them if they would put your McRib on a seedless bun. In all likelihood, they will do just that, and send you on your way, happy, and with an edible lunch.
I really hope that Dan didn’t just throw all that food away when he found out that he couldn’t eat the bun. I hope that he at least gave it to a homeless person or something.
Key word: “reasonable” adult
Did a dead fish vomit?
Its freaking McDonalds dude, what do you expect? If you want service, real meat, and have any expectation of quality, you don’t go somewhere with a drive through. Except maybe Chick-fil-a.
Does a person like this really exist? Lunch is ruined so you will eat a candy bar and a coke. This sounds like a made up story or at least that last line was added as dramatic effect.
What they didn’t tell you was that they also ran out of McRib meat and McRib sauce. Would you care to guess what they substituted?
Seems like this McDonalds did something that very few do…adapted and served the customer. Should they have mentioned that they had no buns? Yes. But is this incident really worthy of a write up on this site? Nah…not really. Get over yourself rib-boy.
don’t worry Dan, its not the end of the world
I feel for the OP in this case for sure – I am also quite allergic to seasame seeds, and they are in EVERYTHING. Eating Chinese food is like playing Russian Roulette….most “healthy” granola and snack foods have it…anything with Tahini is a major no no.
I too have had a couple instances in a drive through where a bun with seeds has been substituted without my knowledge, but sometimes I forget to ask, too.
I guess I’m lucky in that I don’t get restricted breathing or any other kinds of shock from contact, but if I do eat them I experience extreme back pain. so, I’m not so worried about “contact” exposure as I am let’s say tahini lurking in something.
If I make a mistake and order a burger and it has seeds on top, I just pitch the top bun and make sure no seeds are stuck to the bottom part. I guess this kind of thing depends on the severity of the allergy.
That sucks, but is it really Consumerist-worthy? The same place where we talk about homes being erroneously foreclosed upon and bank errors that turn into labyrinthine resolution processes? I got a McChicken the other day and asked for no mayo, but it was on there anyway. Do I get a headline?