Here’s what you need to do when a vendor won’t stop billing your bank account automatically after you ask them to quit it.
First – contact the merchant to tell them to stop billing you.
No means no – After you tell them a recurring charge isn’t valid, the bank has to block all future payments. If they tell you only the merchant can do it, they’re wrong.
You have 60 days …After receiving a statement to contest an automatic payment and get it refunded
Don’t stop till the body rock – if you’re getting static from a low-level employee, escalate escalate escalate.
How to Stop Rogue Automatic Payments [NYT Bucks Blog]