From AT&T to Zoom Mobile, we here at Consumerist have fielded complaints from every domestic mobile carrier we can think of. Additionally, just about every company has been labeled “the worst” by scores of readers. But today, instead of picking on any one carrier, we want to get at the bigger issue of what’s bothering cellphone users in general.
It’s been well over a decade since mobile phone technology began to pop up in the hands of everyday consumers, but the same problems still seem to persist. There are the customer service reps who don’t understand your issue, the constant dropped calls or suddenly snail-like data connections, contracts that keep customers tied to a company they despise, and bills that leave some wallets bare. Then again, some people have no complaints.
Well now you can all have your say in this Consumerist poll: