Netflix CEO: Americans Too Self-Absorbed To Notice Netflix Is Cheaper In Canada

Earlier this week, Netflix finally did what the military hasn’t had the guts to do — invade Canada… with a streaming-only video service. But unlike most U.S. products that go across borders, the people in Canadaland are actually paying less than anyone else. But the CEO of Netflix isn’t worried about causing an uproar on this side of Niagara Falls.

When asked by The Hollywood Reporter if he thought U.S. customers would be unhappy to find out that Canadians are paying only $7.99/month CAD (~$7.75 USD), more than a dollar cheaper than the lowest streaming plan in the States, CEO Reed Hastings replied:

How much has it been your experience that Americans follow what happens in the world? It’s something we’ll monitor, but Americans are somewhat self-absorbed.

The fact that we received this in our tipline from a few dozen readers in the last couple hours might prove otherwise…

What Netflix CEO hopes U.S. won’t notice [THR]

Comments

Edit Your Comment

  1. Evil_Otto would rather pay taxes than make someone else rich says:

    Sad thing is, he’s probably right about that.

    • c!tizen says:

      I would totally agree, but I’m too self-absorbed to care about what dick comment that was to make. I’ll patiently sit back and wait for his inevitable apology when he notices our self-absorbed money not going into his bank account.

      It’s ironic, the day Blockbuster files for bankruptcy the CEO of the company that pretty much put them out of business puts his business in the cross hairs of the country that made him rich. Hey Mr. CEO… don’t bite the hand that feeds you, prick.

      • idip says:

        Well… he is right though. People on here might know the difference but the majority of non consumerist.com people won’t.

        I didn’t know. *Shrugs* I don’t really care, I’m still renting from them as they’re the best deal and the streaming is getting awesome every week.

        • jiubreyn says:

          I’m with you on this one. He’s human, and his comment was spot on. Americans are very self-absorbed when it comes to worldly news and we seem to be fine with it.

          Netflix has the best deal around (Hulu Plus? No thanks. Blockbuster? Dropped them years ago.) and probably will for the next few years.

      • The Marionette says:

        It’s also the hand that gives you the finger from time to time. The ceo is pretty accurate and honestly we can either listen to him and blame ourselves, stop paying for netflix and go through another company, or just ignore it and go about your lives, it’s nothing more than the ceo’s ego getting big and almost no good can come from that.

      • mikeP says:

        Keep in mind that we don’t have the real context of the comment nor do we know the tone in which it was made. Printed comments can very easily be taken out of context.

        He probably was joking around with the reporter like with a tone of “well you know how us americans are… we are kinda self-absorbed. :-)”. The guys IS an American so the “we americans” tone seems a lot more likely than a “those dirty americans…” tone.

        The guy IS right after all. Weve all seen the studies about how most americans can’t find Mexico and Canada on a freaking map (which is scary). I am pretty sure ‘boycotting’ over a statement like this is completely asinine. Seriously, don’t we have bigger problems to worry about than an out-of-context CEO statement?

        • gc3160thtuk says you got your humor in my sarcasm and you say you got your sarcasm in my humor says:

          Seriously I hope that most Americans/Canada/Mexico map thing was a joke or we are in serious trouble. I mean really point to the North of the US and there is Canada and point to the South and their is Mexico. The US is that big country with the uvula shaped part jutting out where you know Florida is folks. Geesh.

    • pawnblue says:

      From the article:

      THR: Why not expand the physical DVD delivery service into Canada?

      Hastings: There’s a finite market for DVD-by-mail, and the growth over the next 10 years will be in streaming. If we were starting out in the States now, we would do the same thing and focus on streaming.

      They aren’t going to get DVDs. So for my $9, a mere $12 a year, I get to watch about 50 DVDs. Netflix already has a Starz only option at the $8 price for the US.

      Certainly his comment wasn’t very PC, but it is a different product.

    • Eli the Ice Man says:

      Yep.

  2. JoJack82 says:

    I’m sure the Canadian price is just a promotional thing. I bet that once they have a user base they will jack up the prices. It was only released yesterday here.

    • GoodBytes says:

      No. It’s because Netflix Canada (well right now), has nothing.
      The good interesting videos or shows you can count them with one hand.
      Unless you are interested in god awful movies, canceled TV shows (canceled at Season 1.. that bad), and kid TV shows that even Kids don’t want to watch.

      Hopefully this will change, but as of today, it’s not worth 2$ per month.

      • Dieflatermous says:

        More content is coming, it’s just a matter of getting most things re-rated. Canadian ratings are slightly different than the ones in the US, but everything else — licensing etc — are all done with, they’re just waiting on the ratings.

        • FacebookAppMaker says:

          ….. you DO realize canada has had movie theatres for many, many years right? Because of that, movies that have been released, even years ago, have a Canadian rating? And actually, they are usually the exact same (we even have the same rating system) as our fear-mongering neighbors to the south.

          • microserfian says:

            … you DO realise that there’s no such thing as Canadian ratings? Film classification is a provincial responsibility, so they would have to go through this 10 times for each movie that gets added?

            That being said, the selection up here does kind of suck right now. It’s also streaming-only — no disc delivery. Is there a streaming-only option States-side for a fair price comparison?

            • Mad Monarch says:

              … you DO realize that FacebookAppMaker is correct in saying that Canada is not as sheltered as this is making us seem. When the US releases a movie, 99% of the time it is also released in Canada *SHOCKING*.

              The movies and shows available have already been rated for Provincial viewing. So does not need to go through the rating process 10 times before it is released via streaming.

  3. framitz says:

    Netflix isn’t the only worthy game in town anymore. We do have choices now.

    Better watch out Netflix, it won’t take much for me and millions of others to switch trains for our streaming.

  4. Xene says:

    What a cute dog!

  5. Megalomania says:

    It would make sense for bandwidth and licensing to have different costs in Canada. But of course, he had to try and be witty and now I’m glad I don’t use netflix. Try saying something like that about a more “sensitive” country and see how it goes.

    • JollyJumjuck says:

      I highly doubt that. A couple of years ago, I made the mistake of buying Xbox Live points via credit card through the Live client. Not only were the Canadian points marked up by 15% (maybe the electronic bits have to pay sales tax or duty when they cross the border?) but my credit card got dinged for the exchange rate as well. I would have only had to pay a 15% premium if I bought a card in a local store. I ended up getting 30% fewer points for the same amount of money. First and LAST time I ever did that.
      I think JoJack82 is right. Once they have enough customers hooked, they will blow the roof off the pricing stack and probably charge 30-50% more than for US customers.

  6. humphrmi says:

    What a truly jackass thing to say. He could have just said something about pricing differentials, market segmentation, competitive pressure, etc. Instead he has to take a snide swipe at his customer base.

    • devwar says:

      On the other hand, he provided us with the truth.

      • humphrmi says:

        Oh the truth, huh? Well if *every* American is self-absorbed, I guess as a CEO he’s just a money-grubbing dictator who stepped on every male and slept with every female to make it to the top.

        I mean, if we’re going to generalize…

        • Twonkey says:

          He wouldn’t care even if it ever came to his attention that you said it. Just like it probably shouldn’t matter to you that he, as a human-being first and a CEO second, slipped up and made a mildly inflammatory comment.

          And that’s really being generous. I can usually empathize with people when I don’t agree with their indignation, but the outrage that this quote has inspired just mystifies the ever-loving shit outta me. I don’t see where it’s coming from. It seems way out of proportion to me.

      • dolemite says:

        I concur.

    • RyGuy1152 says:

      This is probably something he thought nobody else would hear about. Though as CEO, you should set an example to those below you by NOT making negative comments about your customers. Even when you think nobody is listening…

      • Woofer says:

        It’s a refreshing change from “We’re taking it seriously.”

        The worst thing that could happen to netflix is probably an uproar in CA when the prices are equalized in Netflix’s favor.

  7. George4478 says:

    Hmmm. I use lots of products on a daily basis that are also available in Canada. I have no idea what the Canadian versions cost, nor do I care. Don’t know why Netflix thinks they’re special and I should be tracking their international rates.

    Guess I’m a typical self-absorbed American.

    • tsukiotoshi says:

      I’m going to go out on a limb here and say I don’t really think the CEO of Netflix wants you tracking the prices of their services in other countries and comparing them to the U.S. That really benefits them in no way. But, I think he was accurate in saying most people wouldn’t know or care. I know and I still don’t care. And by and large Americans do tend to be pretty absorbed with American things rather than international goings ons.

  8. Larraque eats babies says:

    Considering how much more expensive everything else is in canada (look at the prices on a magazine / book) it’s about time they got something for less.

  9. HogwartsProfessor says:

    Why would I care what they’re charging in Canada? I don’t even live there.

  10. 6T9 says:

    Kinda weak. I thought Netflix was a great bargain at $9.95 a month. Their customer service is tops as well.

    • QOTSA says:

      The Canadian selection SUCKS! I would much rather have the American prices, then I could actually be able to stream the things I want!

  11. SlappyFrog says:

    Perhaps it is just cheaper to deliver the service there which results in a lower price?

    A dumb thing for the CEO to say but sounds like a non-issue to me.

  12. ogremustcrush says:

    But does the Canadian Netflix have as much content available as the US Netflix? If it doesn’t then the lower price is somewhat justified. And knowing what little I do of international licensing agreements, it probably doesn’t.

    • Sammich says:

      No, it’s got significantly less content (so far).

      And is streaming-only, so MUCH lower infrastructure costs.

    • JoJack82 says:

      Good point, i didn’t even think of the licensing agreements. I have never used US Netflix so I can’t compare them. However I am happy with what we get for the cost. Its got a better selection than Pay Per View on my crappy cable provider for a low monthly rate vs $5 a movie from Shaw Cable.

    • QOTSA says:

      Most American shows are not available, which blows. That is precisely the reason I want it, so I can watch shows everyone else is talking about.

  13. El_Fez says:

    Dear Netflix CEO –

    Fuck you.

    Sincerely, An American

    • framitz says:

      I just sent them an email formally complaining about the AH’s remarks.
      Everyone who is in anyway offended by their BS should complain as well.

      • xxmichaelxx says:

        “I just sent them an email formally complaining about the AH’s remarks.
        Everyone who is in anyway offended by their BS should complain as well.”

        Actually, everyone who is in any way offended should send a dollar to their favorite charity and prove him wrong. I guess that wouldn’t be self-absorbed enough for you, tho.

        • FaustianSlip says:

          You know, various studies have indicated that Americans are one of the most generous groups of people in terms of charitable donations (privately, not as Federal aid, since you mention sending a buck to charity). In 2006, Americans gave more than any other country, donating 1.7 percent of the country’s GDP. The next closest was Britain, at 0.73 percent.

          There are plenty of legitimate criticisms that can be leveled at the American general public, but not being generous with their money just ain’t one of ‘em. Of course, it’s always easier to make oneself feel better by parroting the usual line that all Americans are ignorant, fat, self-absorbed slobs who wouldn’t piss on you if you were on fire.

          • Dunkelzahn says:

            I’m a fat, self-absorbed slob that wouldn’t piss on you if you were on fire, but don’t insult my intelligence!

            Seriously though, most Americans wouldn’t piss on other’s fire-laden bodies, but we take that as a positive trait, not a negative one. Amiright?

            • c!tizen says:

              If I were on fire I would appreciate and enjoy not being pee’d on as well, yes. And I’d thank you for looking for a fire extinguisher or a blanket before that option even came to mind. Your courtesy is appreciated my fellow American.

          • CookiePuss says:

            That’s the great thing about America, so many great companies willing to step in who wouldn’t hesitate to piss all over you. God bless America. USA! USA! USA!

          • Happy13178 says:

            What are your sources?

    • youbastid says:

      Oh get over yourself. He’s right. Every person in the developed world knows who the President of the US is. How many Americans do you think can rattle off the names of Canada’s and England’s PM? What about Spain, France, Morocco? Mexico’s President?

      The majority of Americans ARE self-absorbed and only take an interest in foreign matters if they feel it affects THEM. And Americans getting all up in arms and taking offense to a statement like his just proves him right.

      • c!tizen says:

        Every person? Really? I’m sure your Facebook page is just exploding with all sorts of friends, but I think it’s a pretty self-absorbed thing to speak for everybody.

        I’ll admit that a lot of Americans are self-absorbed entitled dicks, no argument there, but if you want someone to get over themselves, start with yourself. If you think for one minute that people aren’t as self absorbed because of their citizenship you live a sad little life. The reason so many people know the POTUS is because we’re major players in the world economy, not because you’re so caring about others. And it’s kind of funny when other countries slam the US for shit like this, considering we are the melting pot comprised of cultures from every nation on the planet. We are you, all of you, everyone.

        • chiieddy says:

          And to be honest. Most Americans do know the major players in other countries:

          England: David Cameron (for now)
          France: Sarkozy
          Russia: Medvedev
          Mexico: Calderon

          Any misspellings is because I hear the names more than read, am naturally bad at spelling and didn’t bother to look these up.

          No, I don’t know who the PM of Canada is off the top of my head (doesn’t make either my International feed (through BBC) or my regular news feed (through the Boston Globe) enough) nor the person who runs Morocco. Sorry. Guess I’m self-absorbed. Or maybe I have better things to worry about.

          • Fafaflunkie Plays His World's Smallest Violin For You says:

            For the record, the PM of Canada is Stephen (don’t call me Steve!) Harper. As for the self-absorption that Americans may be perceived as, we Canadians are the exact opposite: we’ve got this inferiority complex, being neighbours with the Big Elephant, just loving it when a big US network mentions Canada in one way or another. That makes us feel special, while we’re trying to find something worthy of streaming on http://netflix.ca .

      • LINIStittles says:

        Your logic is flawed. Many people around the world know of the POTUS because of his great visibility internationally. All eyes are always on US policy.

        How many Mexicans know the PM of Canada? Or Swiss of Morocco? Or Japanese of Kenya? I doubt you’ll find that citizens of other countries are much more aware than Americans.

        What this guy said was entirely inappropriate. Perhaps what he said holds true in some situations, but it’s as ignorant as any other stereotype out there.

    • nonsane says:

      Canada burned down your white house sucka!! :P

  14. Ebriosa says:

    I just noticed that today. I randomly looked to see if we had Netflix up here yet and was pretty surprised at the price. Suck it zip.ca!

    Also, yes, finally, we get something cheaper. This and those nice cloth cover Penguin classic hardbacks. And, um, well… I can’t think of anything else.

  15. bendee says:

    The Canadian version doesn’t have discs IIRC. That would explain the $1/month price difference by itself.

  16. darkwolf777 says:

    Yeah, well he’s right. We as a country are pretty damned self absorbed.

    However, any fuss to be made over this needs to be in the fact that we don’t have a streaming only option. $8.99 gets us 1 disc at a time + streaming. $7.99 in Canada is no disc, only streaming.

    While I’d like to see a streaming only option, I do like the ability to have a disc too, because there are some things that just aren’t on their streaming library yet, so it’s nice to be able to put that DVD on my queue and get it in the mail.

    • Gstump says:

      im not sure but there might be less content in Canada too

      • Fafaflunkie Plays His World's Smallest Violin For You says:

        Much less, in fact. Maybe that’ll improve in time, as licensing agreements open up. But for now, methinks I’ll wait before plunging in.

  17. taney71 says:

    The U.S. should invade Canada. Look at those guys sitting up there with their free health care and Canadian bacon.

  18. teke367 says:

    I won’t notice, because I’m still focusing on all that extra streaming we were promised when they signed that deal to delay new releases. Outside of TV shows, I rarely find a recent movie I want to watch on streaming.

    Dumb thing to say though. Americans may be self absorbed, but this has nothing to do with it. Is it a common thing for people in other countries to price check services for other countries?

  19. RandomHookup says:

    Actually, the US military did invade Canada, but it didn’t turn out so well. http://en.wikipedia.org/wiki/War_of_1812

  20. Dutchess says:

    If anyone wants the CEOs email address it’s:

    reed.hastings@netflix.com

  21. kriswone says:

    Can we get offered just streaming? WTF? I only use the Streaming, I haven’t gotten a disc since the second one I sent back 2 years ago. I would be glad to pay a dollor less for streaming only. I don’t see why they wouldn’t offer that to americans?

    UNLESS they are trying to revive the USPS…

    • tbax929 says:

      So have you been just keeping one disc at home? I stick them right back in the mail as soon as they show up in my mailbox. I don’t watch discs either.

  22. Ihaveasmartpuppy says:

    I live very close to the US/Canadian border – can I get a partial discount, maybe $0.50 off per month?

    Hmmm, I wouldn’t have cared, but that’s not a very nice response he gave, true or not.

  23. Platypi {Redacted} says:

    But, but, but, I thought Netflix was all goodness and light! Netflix and Redbox have come in to save the industry!!! How could he betray his chosen people like this?!?

  24. TheGreySpectre says:

    I pay attention to stuff around the world but I don’t consider netflix pricing to be an important even that warrants my immediate attention.

  25. KhaiJB says:

    I was excited until…

    no :

    NCIS, House, Criminal Minds, Eureka, Warehouse 13, Doctor Who (9th Doctor onwards)…..

    finding it hard to find any show I do want on there… I’ll just put the money to buying the DVDs instead…

  26. davemon says:

    Mr. Hastings, the next time someone asks you why there’s a difference in price between the US and whatever marketplace you’re entering, please just focus on the specific services involved and/or the cost differentials between the two countries. You could have simply pointed out that our American plan comes with DVD rentals, whereas the Canadian plan is streaming-only.

  27. spartie says:

    Netflix already started its own problems in Canada, as they hired a herd of extras to be “excited consumers” for the unveil in Toronto.

    http://www.pcmag.com/article2/0,2817,2369554,00.asp

  28. applecran says:

    The reason the service is cheaper is two fold.

    1). We only get streaming, no discs. They don’t plan on offering this service here.
    2). The selection is quite low. If you search for a movie, it may show up in the results, but generally it is “unavailable”.

    I’ll pay my $7.99 CDN because there is no competing service for us up here, it’s the best we can get, and there are lots of little kid shows for my 2 and 4 year old.

  29. 6T9 says:
  30. HoJu says:

    I’m glad I don’t pay for netflix.

  31. AnonymousCoward says:

    The $8.95 package we get in the US includes one DVD at a time. The Canadians don’t get the DVD, and apparently there isn’t as much streaming content, at least not yet. It sounds like the US still has a better deal.

    Nothing to see here, move along…

    • Megalomania says:

      The point is that the guy decided to be an asshole to the vast majority of his customer base, not that there are tons of legitimate reasons for the difference. Those just make him yet more of an asshole, since he could have given any one of a dozen good reasons and decided to be a dick instead.

      • crazydavythe1st says:

        We don’t know that. We only know what the Hollywood Reporter reports. And since they just barely rise above a sleazy tabloid, I’m pretty willing to give the benefit of the doubt to Netflix.

      • DanRydell says:

        How was he being an asshole? He just told the truth.

  32. ElizabethD says:

    What is this “Canada” of which you speak?

  33. jaredwilliams says:

    I dont disagree. I have too much shit to do to care either way. And I’m happy with Netflix and their prices! :)

    What’s a dollar here and there?

  34. kataisa says:

    Is Hastings deliberately trying to out-douchebag Facebook’s Zuckerberg?

  35. E. Zachary Knight says:

    i am currently on the $8.99 1 DVD and unlimited streaming plan and I think the $1.25 more I pay per month is worth it to get a few DVDs of movies and shows that are not streaming that I want to watch.

    I say good for Canada.

  36. Wolfbird says:

    You know, since Canada doesn’t really care about online piracy, it’d better be cheaper. What is our motivation otherwise? And I mean that in the sense that we don’t take it as seriously as the US does. I’ve never heard of a Canadian getting in trouble over online piracy.

    I’m not sure why he decided to say that out loud, though. At least Consumerist is here to shit-disturb as much as possible now that he did!

  37. theFinn says:

    Before any Americans get in an uproar you should look at the selection we have. It’s pretty weak at this point. Wanna watch Gladiator? Nope, sorry don’t have it. Clerks? Nope sorry. Jaws? Nope… The Godfather at least? uh huh…sorry.

    I signed up for it last night, taking advantage of the 1 month free trial, and the selection is not too impressive. At this point I wouldn’t pay $7.99 for it, if it improves I’d subscribe. I managed to watch Super High Me last night at least…

  38. JingleTTU says:

    In Canada they do not have access to all the top movies and shows that we do in the US. http://i.imgur.com/GQQNU.jpg

  39. evnmorlo says:

    Isn’t it the Canadians who are expected to be self-absorbed since they are paying an awful lot for just streaming–and not a very great selection streamed either? This must be a brilliant reverse psychology marketing strategy, convincing Canadians that they are getting a good deal by making fun of the “dumb Americans”.

  40. Donathius says:

    Hmmmmm…nope, I don’t care since I (for one) don’t want a streaming only service. At least not until we’ve finished watching season 6 of Lost.

  41. CBenji says:

    My crazy mother made her whole family be detained in Austria for six weeks when she married some guy. The marriage only lasted a few years. Now her whole family lives in Canada and here I live in the US. MY crazy aunt is still alive and kicking and my mother passed on a while ago. My aunt comes down here and shops like a nut job when she can. They have more tax like a GST and other stuff there, but their free health care helps. Yes certain health care is rationed, but my aunt found out when running my cousin’s kids around New York and paying co-pays that it is a bit different in the US as my cousin’s work on Wall Street.

    I find this whole Netflix CEO’s comments very interesting indeed. I will have to check the exchange rates today as Canada has the whole debt thing very much under control these days as compared to us, so recently their dollar was worth more than ours. In years past it was the other way around.

  42. dr_drift says:

    As an American, I take issue with his comment. As an American surrounded by other Americans, I understand his point.

  43. dr_drift says:

    Also, what the hell is a “Canada”?

  44. kingdom2000 says:

    Before calling him out…one should consider “Is he wrong?”

    Looking at our most popular news stories, TV shows, tweets and searches, I see zero evidence that proves him wrong. If anything we should be ashamed at just how right he is.

  45. Chaosium says:

    It’s a shame Blockbuster was such a terrible competitor and tried to compete with exclusives, I *want* there to be an alternative to Netflix, even though I love the bastards.

  46. Quake 'n' Shake says:

    Netflix finally did what the military hasn’t had the guts to do — invade Canada.

    It’s not that they’re scared. But, why would we want Canada?

    • Fafaflunkie Plays His World's Smallest Violin For You says:

      Why would you want to invade Canada? I can think of several reasons, but I fear I’ll give your next Republican president ideas. Unfortunately, when it’s 10 against 1 in terms of population and military size, eventually we’ll lose. 198 years ago, we made you retreat with your collective tails between your legs, but that was then, and this is now.

      • humphrmi says:

        “We” as in the few Canadians who joined the huge British armada that tried, and failed, to conquer America? The war that Britain could no longer fight, and still keep Napoleon at bay? The war in which American forces freed Canada from the colonial grip of Britain, save for a few outdated traditions set forth by the Durham Report?

  47. sixidahos says:

    We are self absorbed. It’ll be nice when we don’t have to be the number 1 super power anymore.

  48. YouDidWhatNow? says:

    Self-absorbed or not (probably the former), it’s not going to make any difference in Netflix’ US patronage. Doesn’t matter.

  49. ScarletAnn says:

    Do you have a clue how much slower Canada Post is then USPS? That means way long wait times, so effectively a Canadian Netflix subscription gets you a lot fewer movies.

    The typical comment made in Canada whenever postal workers threaten to go on strike is to say no one would even notice.

  50. FrugalFreak says:

    Cements my decision and makes me more aware that CEO’s of media streaming companies are too self-absorbed to noticed people leaving because of icky media delays, poor customer driven products and lack of standard wide closed captions.

    Glad I discontinued my Netflix service back in June.

  51. Reon says:

    Its streaming-only. So shouldn’t it be cheaper?

  52. DanKelley98 says:

    Netflix…really? I thought much better of you.

  53. crazydavythe1st says:

    Canadians are also getting less than everyone else.

    I’ll bet this is humor lost in translation. Some enterprising reporter is probably laughing all the way to the bank.

  54. dragonpancakes says:

    I pay $8.95 a month for streaming and one disc at a time. Less than a dollar more PLUS not only do I get streaming I can “rent” a disc whenever of any movie they have that isn’t streaming. $.96 more a month for unlimited physical disc rentals (something Canada doesn’t have) isn’t much of a big deal to me.

  55. dr_drift says:
    • failurate says:

      The apology is well done. Now he just needs to make sure folks see it. I am guessing it won’t circulate nearly as fast as his foot-in-mouth comment.

      As for the pricing, Canadians are still getting short changed, as he explained, no dvd or blu-ray.

  56. b612markt says:

    That is a crappy thing to say. I don’t NEED netflix. i’ve canceled my membership. I would have let it just go on forever, even though I only use streaming a few times a month – but this changed my mind.

  57. graymccarty says:

    There’s nothing about that statement that I disagree with. As a Canadian it makes me feel uncomfortable to be in the US where people don’t know what happens outside of US borders.

    • humphrmi says:

      I couldn’t agree more. I feel so uncomfortable in America, what with BBC online, the rednecks, better paying jobs, a very self-indulgent populace, instant and unlimited internet access to everything that happens overseas, militarism, and more free speech protections and all. I don’t know why I live here. Americans are fat, stupid and ugly!

  58. Serenefengshui says:

    Yeah, iPhones are cheaper there too.

  59. scaldinglake says:

    There’s 3 major reasons why Canadians should pay less that don’t involve me resorting to talking about how awesome our country is ;)
    1. Selection is much smaller, not much worth watching
    2. Streaming only, no discs in the mail
    3. Most Canadians have a monthly bandwidth cap of 60GB, meaning, we really can’t watch that much before we can’t watch anymore

  60. Rocket80 says:

    Netflix could raise their price to $50 a month and I’d probably continue to pay…. oops, I probably shouldn’t say that out loud!

  61. The Twilight Clone says:

    Question: what does a medium iced vanilla latte cost at Starbucks in Paris?

    Answer: I don’t know and I don’t care because I don’t live in Paris. Does that make me a self-absorbed American? No. Ask yourself if the Canadians know what Americans spend on Netflix. They probably don’t know and overwhelmingly don’t give a shit.

    His comment was a d-bag thing to say, but it’s also incorrect.

  62. Scamazon says:

    Its a jackass thing to say and i say we drive a boycott of Netflix…

    • Twonkey says:

      Nah, that’s okay. You go right on ahead though. I’ve only got so much indignation, and I don’t want to use it on something as utterly non-offensive as this. Where would I be when something truly important came up? I’d have wasted my indignation on a non-issue, and that would be no good.

      So I’m sorry, but I just can’t join your boycott. It ought to be alright though. You seem to have enough indignation for the both of us. Good luck and godspeed!

  63. 4B says:

    Much of Canada has bandwidth capped internet. At my house it’s 20GB. This pretty much excludes me from being a netflix customer at all. It’s not a matter of price either. That 20GB costs me $45 a month and delivers terrible speed. This is the reality when the population is spread thin.

    The problem with netflix is that their model is controlled at a fundamental level by ISPs. In Canada that process is a lot farther a long than the US, but it’s there.

  64. Rawkus says:

    Does no one notice that Netflix put out this huge press release about how they paid the actors they hired to say they liked netflix at their grand opening? First off Isn’t that what actors do for a job? They were just causing misdirection in order to make sure this comment wasn’t widely heard…

  65. tundey says:

    The $7.99 CAD price is for streaming ONLY. The $8.99 USD is for streaming AND 1 DVD. Why couldn’t he just point that out instead of making incendiary comments. Gosh.

  66. Doubts42 says:

    I don’t get why i would care what anyone else is paying. I looked at what Netflix had to offer, looked at the price they offered it at and made the decision that what they gave for the price they asked was a good deal so I signed up. It wouldn’t make any difference to me if Canadians were getting it for a slice of Canadian bacon and a Tim Horton’s Coupon

  67. xamarshahx says:

    he’s right, only now after he said that will people actually notice, dumb ceo… lol

  68. Battlehork says:

    The real question is if Canadians can pay for Netflix with Canadian Tire money.

  69. brianisthegreatest says:

    Oh when a CEO opens their mouth to speak… Only gems will spew forth.

  70. thesalad says:

    Seriously why is this such a big deal is’s $12 a year more.. Plust I”m nto sure but I think this is a streaming only plan, US gets 1 out at a time too. So think of it as getting disk rentals for .25 a disk or less.

  71. Invalid_User_Name says:

    How can an America notice this? If you go to netflix.ca, you’re redirected to an American web page.

  72. StevePierce says:

    This is just one more reason why this sort of stuff makes me so angry. I have a good mind to write a letter and tell those sorry so-so’ what I think and then I am going to take … look squirrel!

    – Steve

  73. StevePierce says:

    Netflix has a bad week.

    http://blog.netflix.com/

    First they had ‘hired’ extras to pose as enthusiastic Netflix customers that then spoke to the media on the Canadian Roll-Out.

    Then CEO inserts foot in mouth about Americans.

    But heck, we all make mistakes. Netflix fessed up. But if you read some of the responses to Reeds apology, you would think Netflix had blown up an oil platform.

    Wait, was that too early?

    Cheers!

    – Steve

  74. Whiskey Tango Foxtrot says:

    Until I can get all the Star Trek series (TNG, DS9, Voyager) I’m not interested. The content us Canadians have access to is extremely limited, and not worth it.

  75. Conformist138 says:

    Ugh, Canadians don’t get the DVDs. Our cheapest plan for unlimited streaming includes one disc at a time, so America still sort of wins by getting more services for a pretty low cost difference. The CEO wasn’t being terribly insulting, he just chose unfortunate words. I would have phrased it as American’s are not so petty as to care that some other country gets something for $12/yr less.

  76. derrtay says:

    Who really cares, it doesn’t matter that it’s cheaper. By the way, that service in Canada is streaming only, and its only 1 buck cheaper. Whereas, we get one DVD out + streaming for 8.99