Consumerist reader Silver and his wife made a trip to their local Quiznos in Ft. Worth the other day and came face to face with an employee who may have taken the whole “bring your child to work day” thing too seriously.
According to Silver, when he and his wife arrived at the Quiznos, they noticed a bunch of children playing around in the front of the store. But when they went to the counter, so did one of the kids.
He’ll take it from here:
Just then, one of the kids who was playing in the front earlier ran behind the counter and started clinging on to legs of the employee who was taking our order.
The employee then asked what kind of veggies my wife wanted and she said “First of all, I don’t think that kid has washed his hands, is an employee, or should be standing next to a 450Ëš open oven.”
The employee just stared at my wife, and — get this — lowered the sandwich to the kid, maybe 4 years old, who then grabbed one of the containers of oregano and started to dress my wife’s sandwich.
I yelled at the woman that I thought that it was unsanitary, a child has no business being back there with you, and this has to be some kind of Health Code violation. She just stared at me plainly, said nothing and tossed the sandwich in the trash can.
The kid then rested both of his forearms on the cutting board, while another child ran behind the counter to join him.
She simply would not address us and completely ignored the fact that her child was running rampant through the store near open ovens.
We called Quiznos’ 1-800 line several days ago and have yet to receive a response from them. I also have been trying to contact them via their website, but it keeps timing out.
You might also want to try Quiznos Twitter account, which appears to be active.
Of course, after looking at these pics from earlier today, you might just want to give up on Quiznos.
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That’s nasty…and I’d never go back. The parent was obviously aware that the child had not washed his hands and didn’t care, so why would you assume that hers are any cleaner? This is a worker completely unconcerned about safe food prep. Contact the franchise owner and the health department for sure.
so wrong.
similarly i was at a mcdonald’s getting my wife a sundae and added a cheesburger for myself. I saw the kid come up from the back wiping his hands on his shirt and then proceed to make my burger barehanded. When the girl at the front handed me my sundae and bag with the burger in it I said I didn’t want it becuase I saw how the kid made it. The manager overheard, came over an appologized and offered to make a new cheeseburger. I said no thanks, that I’d get more satisfaction calling the corporate office and report the unsanitary conditions.
couple weeks later that kid and the manager no longer work there.
When I was really young, my mom was a server at a restaurant. I remember once, when she was in a bind because a babysitter flaked out, I came to the restaurant with her for a few hours until my dad was able to come get me. I sat at a table and colored, and the chef made me “Pac Man” pancakes. I wasn’t running around, and I sure as hell wasn’t touching food.
I feel for parents when their childcare falls through. Taking your kid to work should be a last resort, but you might have to do it if your job is at stake. You still have to be a parent, though, and not let your snot-nosed kid touch people’s food or otherwise cause a disruption.
Gross.
I like the fact that people are having a bad experience somewhere but stay only to later complain. If I would’ve seen the kids running around and whatnot, I would’ve done an about face and gone elsewhere. The fact that this person and his wife stuck around, means that he doesn’t really mind having boogers on his sandwich. Don’t get my wrong, the quiznos shouldnt have had kids running around, but if you see all this going on and still decide to eat there, you too are also at fault. Instead of complaining, just dont go there.
Not only wrong, but very, very unprofessional.
Similar things happen at the quiznos where i live.. but i haven’t seen that type of thing lately..im pretty sure someone must have said something.. but at least these kids were older.. but still i dont approve at all.
The OP should also find out who owns the franchise and to contact them. And keep bugging corporate. It’s probably a family owned franchise and it’s the “family business” and they see nothing wrong with letting the kids run around.
I’m also in Fort Worth. Call the city. They like sending code enforcement folks out to levy fines. Fines = less of a budget shortfall.