Joe says Wells Fargo stuck him with a $30 fee because his accounts fell below a minimum threshold. A one-sentence email whipped the bank into shape and got it to rescind the charge.
My combined savings plus checking balance fell below the minimum so Wells Fargo assessed a $30.00 fee. I sent a message saying “I was disappointed in how they treated loyal customers” and I got a message back saying they have rescinded the fee.
What’s the least you ever had to get a company to address your complaint?