So as to mentally prime shopper drones to show their papers, a MI Walmart has taped a sign to its cash registers asking them to keep their receipts out for the greeters.
However, when our tipster Jason reached the exit, there was no one there checking receipts.
“I’ve never been checked at any Walmart that I’ve been to yet,” writes Jason, “but that day where where I have to make a scene will come eventually.”
Maybe Jason should start a local chapter of the National Receipt Association (NRA). “I’ll give you my receipt when you take it from my cold, dead hands!”
More From Consumerist
-
Walmart Employee: Don’t Blame Cashiers For Requiring You To Show Your I.D.
-
How To Get Good Service At A Chronically Understaffed Walmart
-
Walmart Won’t Change The Oil In My Fiat Because It’s Not “In The Book”
-
Walmart Store Has No Room For Veterans On Memorial Day Weekend
-
Raiders Of The Lost Walmart In The Temple Of America Online
I really don’t know why people are getting all uptight over thing really. You can show your receipt or not. Don’t show it and there is a good chance a scene will be made. Show your receipt and no scene/problem. There are no laws or rights being broken here anyway. Now if WalMart said they where going to search your bag of things you just bought, then they be breaking the law for unlawful search. But they are not doing that here.
Besides more than likely they have this sign up to deter shoplifters anyway
Why should any of you care whether I show my receipt or not?
Up to me!
I personally refuse to wait in a second line just to show off my receipt.
Walmart setups up their cash registers in a way to ensure that you have to walk through, not around in order to leave – that alone should be enough for the greeter to respond to. Did the person exit from the cash registers? Leave them alone, did they try to exit via the entrance walk way? Stop them!
Another one of these near useless threads about receipt checking. The arguments pro and con don’t change. You have compliant people, some who are on the edge and others who feel its their personal mission to be defiant, arrogant jerks and cause as much conflict as they can.
The only thing new in the discussion is the Best Buy receipt checker’s excellent post explaining what is done and why. Now if I were Best Buy, I’d put the receipt checking policy right on the register slips just above the signature line or on the entry door or both.
Fortunately, the vast majority of people are relatively understanding and cooperative. Society works a lot better when people are understanding and cooperative.
One thing that bothers me about the discussion is the blanket legal statement that stores cannot require receipts for checking. I suspect that the laws regarding receipt checking, the laws governing when persons can be stopped by checkers and the laws governing disorderly conduct will vary with the state and in some cases may vary with the local/county laws.
For guys like Pax, you may want to consult an attorney BEFORE you choose to pick a fight on the issue.
I agree with what you say, however in my experience it doesn’t matter what is posted where or how big it is posted. I’ve had countless customers over the years tell me that they shouldn’t have to be held to the terms of the return policy because, in their words, “Who reads the words on the back of the receipt!?”
Honestly, I think that in Walmart’s case, this sign at the register is MORE than sufficient. People keep saying it isn’t because of it’s size, and if it were that size on some random wall of the store, I would agree. But this is right in front of the customer’s face at the register, and if they don’t read it, it’s their own fault. Customer’s can’t be hassled to read signs because they expect retail locations to treat them like royalty regardless of what the rules may be. At my last job, we had a sign on the pinpad device RIGHT ABOVE the swipe slot that said, “For security purposes, please hand credit card to cashier.” You wouldn’t believe the number of people who just put their card away as soon as they swiped and then got mad when we asked to see it.
(For that matter, there were a number of people who thought it was a violation of privacy for the cashier to see the card! Debit cards, yes – but not credit cards. It is policy of the credit card companies that the cards be validated, and any store that doesn’t do that is just being lazy. But that’s another discussion for another time).
In order for the sign to be truly effective, and for the consumer to make an INFORMED DECISION about shopping there, it should be posted on the door as you go INTO the store. Seeing it as your stuff is rolling across the belt is juuuuuust a little bit too late, especially if it’s Wal Mart and you’ve spent time doing a major shopping.
Retail, you aren’t going to change our minds….store policy does NOT trump MY civil rights. Not at all. And posting that policy so the consumer sees it as they are LEAVING the store or paying for their items is NOT adequate. The consumer must know these policies PRIOR to shopping in the store for a policy to be truly effective.
It’s been said before….you must be new here.
Pax’s thing about calling the cops pertains to (I believe) a receipt checker who attempted to detain someone for not showing a receipt. *THAT* would be unlawful detainment by someone who has no authority to detain someone. And god help the receipt checker that lays a hand on a person who refuses to show that receipt. That would leave the retailer open for a big, old nasty lawsuit for battery.
Assault, actually.
Battery is impact without intent – for example, accidentally bumping shoulders as you walk by, perhaps knocking the other person into the wall as a result. MUCH harder to prove, as I believe actual harm is required (a bruise, whatever). And innately precludes Intent. OTOH, if one contacts another person with intent but without permission, then even WITHOUT any harm being done … Assault. When you hit someone (intentional contact), AND cause harm (bruising, whatever) … that’s why they have “Assault _AND_ Battery”.
But yes, actually laying hands on someone to prevent them from leaving would be both Assault, and Unlawful Detainment.
I don’t (yet) expect anything that serious, mind you.
Still waking up….thanks!
*wishing for an edit post button*
“I agree with what you say, however in my experience it doesn’t matter what is posted where or how big it is posted. I’ve had countless customers over the years tell me that they shouldn’t have to be held to the terms of the return policy because, in their words, “Who reads the words on the back of the receipt!?” “
Actually, putting the policy solely on the back of the receipt is insufficient, as that would make it a contractual term brought into play AFTER the sale was complete. And, this is a basic principle of contract law: you cannot be bound by a term you were not properly apprised of BEFORE entering into the contract.
IOW: there’s no such thing as “OH, by the way, you also have to _____”.
Now, if it’s posted reasonably-prominently at the register, or over the customer serivice desk? That’s kosher.
But if (as with your back-of-the-receipt example) I’m not informed of some limitation on returns until AFTER I’ve handed my money over, and we’ve “sealed the deal” as it were? Then that policy cannot be enforced.
Oh, you can try. But fifty bucks and a visit to small claims court later, I’ll have my return. AND those fifty bucks (at least here in MA, you can add the cost of filing, to the damages you’re seeking).
Not showing my receipt when I’m not obligated to (and I am not at Walmart, let’s be clear) by no means makes me a defiant, arrogant jerk who wants conflict.
The only thing new in the discussion is the Best Buy receipt checker’s excellent post explaining what is done and why.
Are you shitting me? The guy ADMITS he treats everyone as potential thieves first, and “valued customers” second, then threatens everyone that doesn’t show their receipt with a lifelong ban from “His” store? That’s an excellent post? To me, that’s a reason to never shop at his store.
Ok, so showing a receipt is a “small thing”. Eventually, all these “Small things” add up to one BIG thing: “Death by 1,000 cuts”
There are so many “Small things” that the *government* takes away from us on a daily basis that it takes something BIG like Gay Marriage or the Health Care Bill to get people REALLY riled up because we’ve become so damn complacent in just about all other aspects of our “rights” in this country.
So many people call “receipt checking” a small thing. Many other people call it “illegal search and seizure”.. Like when a cop pulls you over and says “Hey, you mind if I check your trunk?” You have the right to refuse – you don’t HAVE to do it. If they have probable cause, they’re not even going to ASK, they’re just going to DO it. It’s your RIGHT to get a warrant!
You know those thing called “Miranda Rights”? That’s another RIGHT you have that is currently under attack (Yes, the courts are taking away certain right from Miranda.)
Death by 1,000 cuts.
If nobody complains (and hell, even when sometimes they do, RE: Health Care), they figure that the American public just doesn’t care about their rights, and the more they’ll whittle them away, year by year. Death by 1,000 cuts.
(Now frankly, I don’t care about showing my receipt, but I FULLY understand why people DO (get upset)) – and that is TOTALLY their legal right. To sit here and tell them that they’re idiots because they’re standing up for their rights (AND OURS) is really nobody’s business but theirs.
Trust me, if NOBODY stood up for ANY of our rights except for our beloved “Representatives”, where do you think this country would be?
(Sorry Frank, this rant isn’t directed specifically at you, but the whole “it’s no big deal” attitude that some people have).
Haha, another post from someone who feels like having his receipt checked is a grave injustice and that he’s looking forward to being asked so that he can make a scene about it.
You know, instead of trying to just help people help you, why not look forward to finding an excuse to yell at retail employees?
I hate customers like this.
I remember when Best Buy started doing that. I felt like they assumed I was stealing from them. Didn’t shop there for about 8 years after they started that. By “they,” I mean corporate, not the poor guy or gal stuck with the job. I feel empathy for the person checking the receipts, but I simply feel intruded upon and presumed a criminal. Not a feeling I would expect after forking over some hard earned cash (unless I’m paying taxes heh).
I feel empathy for the bum asking for change, but I sure as hell ain’t gonna invite him home for some free pickins.
(I just tried to post a comment and hit the wrong button on my iTouch so I apologize if I happen to double post). Anyways, my comment: I really don’t see what the big deal is with having to show your receipt to a greeter. At my local Fry’s Electronics they have the same rule (they also mark your receipt with a high-lighter) and I’ve never seen anyone make a big stink about it there.
You’re given the receipt as soon as you pay. Is it really so hard to hang onto it for the 20 seconds it takes to walk from the checkout lane to the exit and show it to a greeter for another 5 seconds? Don’t put it in your purse/wallet/pocket, then give the greeter a dirty look and an attitude because you have to dig it out and show it to them. They’re just following store policy and doing their job, so don’t take it out on them. I’m sure those of you who do that wouldn’t appreciate that greeter coming to your job and treating you rudely.
I don’t know, maybe people only complain about the receipt policy because it’s wal-Mart.
I must say I have little hope for the University’s in this country since a majority of these posts show not even a basic understanding of how the legal system works.
There is just so many wrong statements in so many posts on both sides of the argument I am not even going to try and sort it out
Well, unless and until you “sort them out” I’m going to assume you are just blowing smoke.
Must be a troll. I promise I won’t feed it anymore.
It’s “universities”, not “University’s”.
About five years ago, when one store started checking receipts and there was sometimes a line to get out the door, the members of one group decided to teach the store a lesson.
One would buy some things they didn’t really need. When they tried to go straight out the door, they were stopped. Instead of raising a fuss, they simply pulled out their cell phone, called Visa, and said they needed to do a chargeback because they purchased the items in good faith but weren’t allowed to take them out of the building. They then simply walked out the door, leaving their cart behind. (A fellow member was always nearby to secretly videotape the incident to prove the customer hadn’t been allowed to remove the merchandise from the store.)
92 members each did this within a space of two weeks. Apparent lost sales was over $23,000.
I don’t know how much a chargeback costs the company, but they happily ate it, and I believe they are still checking receipts to this day.
Personally, I’ve only been checked when walking out with an unbagged item or if something sets off the alarm. I can’t see stores doing it to everyone around here, but if a store does institute the policy, I’ll have to weigh the hassle against the cost/convenience of shopping there and decide what is best, for me, to do.
I will do without before I ever shop at WalMart. They have been a major player in the ruination of the economy, yet people flock there for food they don’t need, clothes that don’t fit, and general junk that will get thrown or given away within months. Then you add poor customer service, bad personnel policies and insensitive management and you have WalMart. I would rather SHOP SMART THAN SHOP AT WALMART.
I will do without before I ever shop at WalMart. They have been a major player in the ruination of the economy, yet people flock there for food they don’t need, clothes that don’t fit, and general junk that will get thrown or given away within months. Then you add poor customer service, bad personnel policies and insensitive management and you have WalMart. I would rather SHOP SMART THAN SHOP AT WALMART.
Well it should be easy enough for some bright computer person to fake a receipt but then, based on the shoppers I have seen in US walmarts, the customers don’t appear to be that “literate”.
I smile, say, “No, thank you.” and never stop walking. Every time the old lady clenches her jaw and says, “Have a nice day.” through the teeth.
Was at Best Buy yesterday and they actually have a sign at the Security Desk right when you walk out the door that they “Reserve the right to check receipts before you leave the store”
The best way to avoid this is…. STOP SHOPPING AT WALMART.
It is NOT a great deal, it is NOT good for the country, and it is NOT good for consumers.
If I strongly felt that a store was violating my rights, I would simply stop going there.
Does anyone have a case of the a$$ with Sam’s for requiring the same thing? I’ve never heard anyone have heartburn about having to do this at Sam’s. They are owned by the same company so it only makes sense that policy would eventually make its way over to Walmart.
I have no problem doing it at Sam’s because I signed a contract when I first took out my membership agreeing to show my receipt. I have no such contract with Wal Mart, Best Buy or anyone else who wants to look at my receipt.
Apples and oranges.
“but that day where [[where]] I have to make a scene will come eventually.”
Ugh.
You CAN be a courteous and professional customer. But, then again, you ARE looking to create a scene. I am guessing there isn’t much for you to do where you live? So, you have to create drama.
Personally, I have no issue whatsoever with someone checking my receipt. And, I find you more at fault for even looking to create a scene, than even thinking about what is wrong with someone asking nicely to see your receipt.
If the drone at the door is being rude, then go off – by all means. But, if I ran across such filthy ilk making a stink over this, I would drop a wet heavy cough on the back of your neck as you went off on someone doing their job.
You want drama? You got it.
Wow. That’s technically assault (i mean it’s essentially spitting on someone) because you think they should be nicer to the person at Walmart.
Nevermind the person said that they meant “because they’re going to grab my arm or cause a fuss if I don’t let them check”in the comments
Comparing a quick receipt check to a full body strip search is so ridiculous I don’t even know what to say.
What the hell is wrong with us that the majority think this is OK? Walmart’s desires do not supersede our rights.
If I saw that sign at the register, I’d leave my cart right there at checkout and walk out.
Not that I shop at Wal-Mart all that often, but I refuse to be searched like a common criminal every time I spend money at a store. It’s absurd.
Exactly the reason behind my objection to these sorts of policies.
Welcome to Wal-Mart, get your shit and get out.
But only after your PROVE to us it’s your shit!
I’ve worked retail. Some company needs to hire me on to investigate other ways of preventing Theft. Receipt checks DO NOT work.
I encourage a news station to try it one day, see how easy it is to walk out with something large and expensive in your cart – but not on your receipt, and see what percentage of these people actually catch it versus those who let you walk out.
Why are you shopping at Walmart in the first place, do you really hate your community that much?
The constant drumbeat of douchebags complaining about receipt checking on the forums here is depressing and retarded.
Seriously, there’s no business activity out there that gives more grist for the mill than a store asking you to let them highlight your receipt on the way out to ensure no-one else uses your receipt to shoplift?
If you have your receipt out, and you don’t act like a jerk at the door, it takes essentially no time and you can simply go on about your day.
It only delays you when you act like you have some kind of moral superiority over the store chain, or try to cause an incident with the stated intent – as per some of these commenters – of provoking a lawsuit-worthy response from a store employee who I’m pretty sure would like to just get on with their day.
But there’s something else here that nobody seems to have touched on.
Ever notice that Walmart – in particular – is willing to employ people who are, in the current PC parlance, “differently abled?”
Ever notice that they are usually the door greeter?
That’s because saying hi, and highlighting receipts, is usually well within their abilities, gives them employment, and a sense of being useful.
When you assclowns give them a big ration of crap, you’re just needlessly tormenting the handicapped.
That’s not moral superiority, and it’s not you proving some kind of point about consumer rights.
It’s you tormenting a handicapped kid.
I’m waiting for Walmart to start filing discrimination lawsuits against you clowns for this kind of rampaging asshattery. Just show your receipt and move on, and we can all get on with life.
Go complain about Spirit Airlines trying to charge you to talk to a human, instead.
“The constant drumbeat of douchebags complaining about receipt checking on the forums here is depressing and retarded.”
So is the constant whine of douchebags complaining about people suggesting they would stand up for their legal Rights.
“When you assclowns give them a big ration of crap, you’re just needlessly tormenting the handicapped.”
Yes, because saying “No, thank you”, smiling, and continuing to walk out the door … is “a big ration of crap”.
From now on, my standard response is “What Pax said.”
Y’know, the sign is there to tell you it might happen.
If you don’t agree you can always go shop somewhere else.
That being said my local Walmart only checks if you are carrying items out that have not been bagged at checkout.
Well it’s kind of hard to shop somewhere else if that sign isn’t present until checkout – i’m not starting my grocery shopping over at that point.
I cannot believe you whining people. I’ve been on all sides of this issue for years, and am convinced that the ones sniveling about “big ole meany PICKING on me” are the ones who wanted to steal merchandise. Do you have ANY idea how bad the shoplifting costs are? Are you under the impression that some mystical magical agency (The Obama’s Welfare Dept, maybe?) pays for stolen merchandise? Surprise – WE pay for it. Theft losses increase store operating costs which increases what honest customers pay.
Generalize much?
As a former law enforcement officer, and someone who hasn’t had so much as a speeding ticket in more than ten years, I take offense to your assumption that those of us who won’t allow our receipt to be checked are somehow planning on stealing something or have already stolen something. I don’t have much in this world, by my rights are MY RIGHTS and Wal Mart or Best Buy, or even you, cannot take those rights away just because they want to.
Walmart themselves, as related by another commentor here, admits that only 5% of their “shrinkage” (that is to say: “inventory that goes missing”) is the reuslt of shoplifters.
They also admit that 85% of it is the result of their OWN EMPLOYEES, and their vendors.
IOW: 85% out the back door, 5% out the front door. (The other 10% are apparently book-keeping and paperwork errors.)
So, why’re they posting a sentry at the FRONT door, instead of the back door? Why not put them where SEVENTEEN TIMES as much theft occurs?
Actual receipt checking can catch some of the employee shrink (as they’ll have an accomplice and “miss” expensive items when ringing them up). Of course, Walmart doesn’t practice actual receipt checking, nor do they have the right to.
If these were actual checks, you *might* have a point by having the greeter accuse every single customer of being a thief. The problem is, they dont even do that. I could pay for 16 items, slip 3 more in the bags and the greeter, “checking my receipt” would never notice. They do not go thru every item.
As it stands now, Walmart just blanket accuses every customer of theft, then wastes their
time glancing at a little piece of paper before letting the customer walk out (thief or not).
I just start yelling STOP! THIEF! when they ask for mine. I yell it until they’ve looked over
the receipt and decided that the MONEY I PAID FOR THE DAMN ITEMS is sufficient
for me to leave the damn store with them.
I’m going to start asking receipt checkers to see their ID and a current pay stub proving to me that they are in fact a store employee. If they decline and let me pass, so much the better. If they play along, I’m going to carefully inspect their information, hand it back to them with a little pre-made card I’ll keep in my wallet explaining to them that what they’re asking is as legal as what I just did to them, stating state and local laws proving such.
I have only been stopped at Walmart to be asked to see a receipt if I have something outside of a plastic bag. Even if it’s a 50lbs bag of dog food. If everything I buy is in a plastic bag, they do not stop me. Then again, to go from the checkout to the door in the Walmart I frequent, I have to walk by the pharmacy with all the pill bottles out on shelves and the “toiletries” section. I guess they are making sure I did not decide I needed some Vitamin C after I checked out.
Most of the “Greeters” at this Walmart are disabled people. The way I see it, is at least this Walmart is giving jobs to people that normally could not get a more common place one. That may sound offensive to some, i am not trying to be offensive, I simply cannot find a better way to say it. Sorry.
Much. Fuss. About. Nothing.
Jason was clearly in Bizarro World. He should have stood near the door and made a scene until someone came over and checked his receipt. Then posted here about all the time he lost.
Stop being a prick & just show the receipt. Yes, “legally” you shouldn’t have too. The the greeters are just doing their jobs. Is it really that much of an inconvenience to show a receipt for 5 sec.???
Ugh.. just redesign your stores so the cashiers funnel right to the exit without all the post-cashier crapola, then I won’t have to stand there and wait for Mildred and all of her golden girl shopping buddies to figure out which purse pocket the receipt disappeared into.
I am in the “no thanks” camp and just walk by. My biggest reasoning is for the wait, do I care about the recipt no, but to wait in some of these lines for so long, just to join a longer line at the door, no thanks.
When all 5 lines converge into 1, it is stupid to think that it is worth it. I have the bag and receipt in hand and just say no thanks. Although it confuses my kids (10,11) I have to explain that it is worth it to skip over this line, there is nothing illegal and we are not required to stop.
For those that do not think it is worth it, this is what starts the slipperly slope of loss of rights. First is recipts, then bags, then personal searches…no this is not worse case scenario, but rather what could be. A small stand now, prevents a big fight later. Once a practice becomes a norm, it is harder to reverse. So many lemings just get in the next line without wondering why they just did that.and let it happen.
Exactly this.
You know what stops a police officer from being able to search yoru grocery bags _just_ because he’s in a bad mood and wants to give some random person a hassle? The Fourth Amendment, and four very important words:
“Reasonable expectation of privacy.”
Right now, you can REASONABLY expect that the contents of any store bag will remain _private_. Thus, for a police officer to search them, he or she must have a warrant, or at least “probable cause” (i.e., a _credible_ accusation of theft, or some other crime where the evidence thereof migh tbe concealed in said bag(s).)
Once it becomes commonplace, and commonly accepted, that even MINIMUM WAGE STORE EMPLOYEES have the right and authority to examine those contents, though? YOU CEASE TO HAVE _ANY_ EXPECTATION OF PRIVACY, reasonable or otherwise!
And, as a result, any cop, anywhere, at any time, could REQUIRE (on penalty of arrest) you to allow them to search your bag(s), and you would have NO RECOURSE.
And then from shopping bag, to briefcase/pocketbook/backpack, is a very SHORT step.
Oh, I’ve been checked. A few years back I went to my local Super Walmart to buy a six-pack of bottled soda, just the soda. So after waiting in line for like 20 minutes while people with overflowing carts in front of me checked out, I pay for my soda, and walk toward the door, sans receipt. This Walmart did NOT have any signage regarding receipt-showing policies, and I figured I wouldn’t need to keep it since I would only be walking from the long row of registers straight to the exit. However, I was accosted at the door by an elderly man demanding to see my receipt. When I explained to him that I didn’t have it, he continued to demand to see it, and I told him I left it behind because I had no plans to return the soda I was buying. Finally I was just like, “Do you want to me to go back and see if she (the cashier) still has the receipt?” At that point, I started to raise my voice a bit because I was basically being accused of trying to steal $3 worth of soda. Other customers took notice, and the greeter mumbled something about “next time” and let me on my way. But as I was leaving, another shopper commented, “Yeah, you really look like the type that goes around stealing soda pop.”
That said, had there been a sign, I would have kept my receipt. But really, you would think that that practice would be aimed at retaining ther higher-ticket items.
I do not steal, and never have. Ok, there was that pack of bigred when I was a kid, but my Marine father and his belt cured me instantly of that habit.
When I swipe my card at the checkout and sign my name, that is the end of my business with Walmart, or any store. Everything I just paid for is now mine, and not subject to search by anyone, unless they plan on accusing me of theft first. I am not rude about it, but simply walk by the receipt gestapo without paying any attention If they do try to get my attention, I simply keep walking, or say no thank you if they insist on following me – rarely happens.
However, when I am leaving a store with expensive items, like a TV or computer, I do not mind the extra attention by the store to make sure everything is kosher. But for two bags of sugar and a pound of coffee…
What is with the Hate towards Pax? He makes very valid points. As our rights erode away, we need to think back on this and remember small chips are easier to digest than large bites.
Today is recipt checking, tommorow no shoelaces or belts or loose pants. Sure this is in jest, but what is to stop them from having a “corp policy” of no loose fitting clothes. You know for our protection?
If the checking of recipts is so important, why has Target or Albertsons or JCpenny not done it? I want to see what it really does other than make me wait additional time for some person to mark a recipt with a highlighter. In my opinion, I only tolerate Costco and Sams because they don’t care what is in my cart, rather they (more often then not) actually count the 20-30 items. I am sure if my total was $25 and I had 12 tvs it would raise a question, but they count the items and match it to the recipt. Sure I signed the Costco contract for this, but they also do not bag my items.
A recipt checker at Walmart cannot even tell if I have bought something or not, almost everything is in bags. So that removes item count, for those they say it helps if I was double billed, how do they even know? I may have bought two items. Thanks, but if I am double billed and I have no idea then that is my fault.
Accountibility.
Therefore, it really comes down to loss prevention, and they have camera’s, Loss prevention officers, etc for that.
I want some one to give me a real reason why recipt checking even exists?
“What is with the Hate towards Pax? He makes very valid points.”
You answered your own question.
That, and I’m a VERY prolific participant in any debate I give a fig about, so “they” are seeing my name often enough for it to “stick” in their memory.
This is pointless. If they cannot check the receipt of EVERY customer then they’re not going to be successful at loss prevention. Anyone stealing can just say no.
The law says that they cannot do this, therefore some people will say no, and it will start a pointless argument between the store and their customer. In this argument Walmart will insist that their always right… always, and that they’re doing this to help insure prices remain low. The customer will be rightfully irritated and calmly explain to Walmart that their idiots for the reason mentioned above, but Walmart won’t listen because they’re always right… always.
Or you could just avoid the whole issue by not shopping at Walmart, at all. That’s my choice, and it works just dandy!
Just don’t like them, don’t like their policies, don’t like how they treat their workforce, don’t like their effect on communities’ existing stores and downtowns . . .
I never show my receipt at Walmart, I either say nothing or say no and just keep walking. The store where I shop in Quincy MA doesn’t have any signs stating that you have to show a receipt. I have actually watched them doing this and they do not check everyone…not sure what you need to look like to get checked or not to get checked, but the way I feel is if you want to see my receipt you must think I stole something and if thats the case the you better get the police here. When you’ve detained me for no reason I will SUE you.
I have a 3 part solution to this problem.
1. Say “No thank you, have a great day.” Keep walking, works about 99% of the time.
2. When I shop there I typically have a receipt from another previous trip, show them that one and if they notice commend them, if they don’t call the store, I’m sure the manager on duty that moment would LOVE to know what their greeter just did.
3. If they notice, make the decision, show them the receipt or as said below go to customer service to return the items (I’ve done this once, then drove to a different store to buy the items).
The best solution is “don’t shop there” and I’m getting close to being weaned off