Noel discovered what the “Beyond” in Bed Bath & Beyond stands for — the point past reason it intends to stretch his patience when he requests to be taken off its junk mail list.
He asked the company to stop stuffing his mailbox and it said OK, but he’d have to wait 3 or 4 months because of red tape.
First let me state my clear bias, I hate mail, paper and especially junk mail.
I’ve been receiving Bed Bath and Beyond mailings at my apartment for many many months despite the fact that I unsubscribed online to direct mailings. Today after still receiving these mailings I finally called their customer service and was told that it would take 3-4 months for any removal process to take effects. To my memory it’s been at least that long but that’s probably another issue. I asked to speak to a supervisor at which point I was told again that removing from the physical mailing list can take 3-4 months. The supervisor informed me that this was because the mailings are pre-printed and given to the USPS in advance that far. Even if that is the case it seems ridiculous that in 2010 it takes a quarter of a year 3-4 months to STOP mailings that a person has no interest in receiving. Someone even mildly concerned with the environment probably can see the stupidity of such a situation let alone someone who just doesn’t want to receive the mailings. As a perspective customer of Bed Bath and Beyond I am in fact less likely to be a customer of the store due to the fact that I continue to receive mailings which I don’t want months after nicely stating this fact.
What do you advise Noel does to shed the shackles of Bed Bath & Beyond’s mailing list?