Frequent commenter Jook checks in with his tale of confronting an alarmingly indifferent and potty-mouthed Carl’s Jr. drive-thru dude who took his time getting some fries through the window, then explained he didn’t “give a f*ck” how long he took.
Tonight, on the way to the movies, I decided I wanted fries from a Carl’s Jr. in the same parking lot as the movie theater. Movie was 9:35, I pulled into the drive through at 9:18. Should be cool.
“Hi do you mumble mumble mumble sandwich?”
Nope. Two large fires, please. $4.37.
About 8 minutes later, my two friends and I are still sitting in the drive through, waiting for cars ahead. Buddy One hops out and runs to the theater to buy our tickets. He returns after a bit, we’re still waiting. Several minutes pass. It’s 9:32 when we get to the window. I pass in the money, receive potato goodness, and joke, “Hey, you guys aren’t doing so well with the time tonight, eh?”
“I don’t give a f*ck.”
…wait. What? Did he just say that? My friends confirm it. They both heard. “That guy just said ‘I don’t give a f*ck!’”
He doesn’t turn back to me. So I drive around, park and Friend Two and I walk inside. One is made to wait outside for unrelated reasons. As Two and I (enter) the drive through guy notices us. You can see “Oh sh*t” written on his face. I see his nametag now, it says ‘Jessie.’ “Excuse me, who’s the manager here?”
Liz, at the register with a shift leader name tag, tells me there’s no manager now, but she’s in charge. I give her the story. “…and he says ‘I don’t give a f*ck.’”
Some preteen kids in line seem dumbfounded and confused. Liz does a double-take
“Yeah, he told me, straight out, ‘I don’t give a f*ck,’” Two backs me up. The kids giggle.
Liz tries to come up with a recovery. “Well, you know we don’t have enough people, so things are kind of slow.”
“Yes, I can understand that. It’s not a big deal, really But it doesn’t excuse his attitude. He should not be telling me he doesn’t give a f*ck.” The kids giggle more, and hustle away. Liz offers me free cheesecake. I ask for my money back at least. She seems confused, thinks I want to return the fries. No, I still want them — they’re still delicious. Apparently, she doesn’t have the power to comp them once paid, so I accept the cheesecake (seemed like an odd offer, but whatever I guess). She says she’ll write him up and let the manager know.
It’s 9:37 by now, and we’re late for the movie, so I asked for the restaurant number (24) and we make off to the movie.
I found the store’s phone number online when I got home and confirmed the restaurant number. I also learned that a manager would be around most of the day tomorrow, so I’ll give them a call too. Looking around the site, I found a toll-free contact number (877-799-STAR (7827)) that I may try as well, and also a mailing address.
What do you guys think of this? Was I out of line?