Got a Super 8 customer service issue they’re not being so super about, and regular customer service leaves you with a dull metallic taste in your mouth? Try one of these escalated points of contact.
John Valetta’s (President) at 973-753-8302 or Jim Darby (VP Operations) office at 973-753-8310.
John’s secretary’s name is Ellen. She’ll call and scream at customer service for a while until they get it fixed.
If you do call 1-800-800-8000, ask for the Presidential Line, which is a special group of agents specifically charged to handle big issues.
If you don’t get anywhere with that, ask for Margo Beckwith-Byrne, who is in charge of all the call centers for Super 8.