Band-Aids are supposed to heal wounds, not cause them. But Derek’s run-in with a Kroger brand Band-Aid left him bloodier than when he started.
Submitted to Kroger’s website at 6:19 p.m. on 3-3-10
I wanted to make you aware of an unfortunate mishap I had with one of your products last night. A couple days prior I went to the store looking for clear ‘Band-Aid’ brand bandages. Unable to find the size I needed I settled for Kroger brand bandages instead. Thus began my spiral of dread.
I applied one of your bandages and all seemed to be going well until I attempted to remove it after a shower. Now, before you try to tell me I shouldn’t have showered with it on, one half of it came off all by itself in the water. So imagine my surprise when I pulled off the other half…and a piece of my skin came off with it. Bled like crazy, too. (See image here: http://www.scriptedgextreme.com/images/fleshwound3.jpg — please excuse the quality of the photo).
Anyhow, I’ve used other Kroger products in the past and have never had any trouble. (In fact, I used Kroger hydrogen peroxide to clean the wound caused by your bandage! Hah!) Maybe someone at the bandage plant got a little too happy with the adhesive, who knows? In any case, I think your QC department should test these extensively on their own bodies (the butt is a nice, fleshy area) before they ship them to stores so this doesn’t happen to a child.
You offer many decent products at competitive prices, and I will continue to buy many of them (except for bandages). But in light of this unpleasant incident, PLEASE have a long talk with your product testing and QC departments — especially if there’s any chance you’ll be marketing Kroger condoms in the near future.
I look forward to your timely response.
I received the following auto response at 6.21 p.m. on 3-3-10
“Dear Valued Customer,
Thank you for contacting Kroger.
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The Kroger E-Communications Team”
So far Derek hasn’t heard anything back.