The chocolate box/flowers promotion seemed like a great idea. On certain boxes of Harry London candy sold in chain drugstores, there was a peel-off coupon offering up to $20 off an order from 1-800-Flowers. The problem is that some unscrupulous shoppers went into stores, peeled all of the coupons off, sold some codes on the Internet, and ruined the promotion for everyone. Now 1-800-Flowers has put a stop to the promotion, and is canceling already placed flower orders out from under customers. Not cool.
1-800-Flowers canceled a string of orders made with the coupon codes that appeared fraudulent. Those customers should receive an e-mail, [a company spokesman] said, asking them to call the company and go through the procedure again.
“If it’s legitimate,” he said, “we’ll place their order.”
This displeases customers.
Some customers bought five, 10 or 20 boxes of chocolates and planned to give the coupons out as gifts. Others fear their flower orders won’t be delivered on Valentine’s Day.
The coupon deal has now been transformed into a rebate deal, requiring proof of purchase for the chocolate purchase. Because nothing says “romance” like a giant box of chocolates with the UPC cut out of it. Well, I’d be touched, but I’m weird like that.
1-800-Flowers.com canceling deliveries, breaking hearts [Tampa Bay Online]
DEAD? 1800flowers Valentines – $20 off, free shipping, AND 25% BCB *no selling peelies* [Slickdeals Forums]