My Gmail Pulled A Vanishing Act — What Do I Do?

Will says his Gmail account disappeared on him, wiping out nearly a decade of email memories.

He writes:

My entire email backlog, about 9 years of email history, recently vanished. I have put multiple help requests, and forum posts in to google, but none have been acknoweldged. Can you guys help get me some bad press to fix this, and fix everyone’s whose accounts get compromised.

I thought gmail was reliable, but it ended up costing me 9 years of saved messages. This is ridiculous.

Lifehacker suggests using Thunderbird to back up your Gmail. If you’ve managed to re-open a deleted Gmail account or have some resurrection tips for Will, please share.