Responding quickly to Wednesday’s post of Julia’s complaint that Bank of America doubled her credit card interest rate, then refused to reset it despite promising it would, the bank has promised that it will indeed undouble the rate for good. Got all that?
I’m pleased to let you know that I received a phone call this morning from another representative from Bank of America. He informed me that he would indeed change my interest rate to what I had been promised, and he made sure to give me his name and extension so that I could contact him directly if I had any further questions. I’m pleasantly surprised by how quickly this was resolved, and I hope you’ll share this update with your readers.
As Sir Mix-a-Lot once rapped, “Uh! Double-up, uh, uh!” Losely translated, doubled interest rates hurt, and rarely in a good way, so it’s nice that BofA has bestowed an undoubling on Julia.